Derick Marquez
Chicago,IL
Summary
With a proven track record at Tony’s Fresh Market, I excel in customer service excellence and cash handling, enhancing customer satisfaction and operational efficiency. Demonstrated ability to build strong customer relationships and improve service delivery through effective team collaboration and meticulous attention to detail. Achieved notable increases in repeat business through exceptional service and reliability.
Overview
1
1
year of professional experience
Work History
Cashier/Stocker
Tony’s Fresh Market
Berwyn, IL
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cleaning Services
National Safety Apparel
Chicago, IL
02.2024 - 05.2024
- Enhanced customer satisfaction by providing timely and thorough cleaning services in commercial spaces.
- Gained extensive knowledge of dry cleaning services offered to provide accurate information to customers upon inquiry.
- Reduced operating expenses through effective negotiation of vendor contracts for office services such as IT support or cleaning services.
- Improved overall system performance with meticulous ductwork cleaning services that increased airflow efficiency in residential properties.
Education
Electricity/ Electrician
World Language High School (lvlhs)
Chicago, IL06.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Cash handling expertise
- Product restocking
- Product knowledge
- Merchandise restocking
- Payment collection
- Staff training
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier/Stocker
Tony’s Fresh Market
08.2024 - Current
Cleaning Services
National Safety Apparel
02.2024 - 05.2024
Electricity/ Electrician
World Language High School (lvlhs)