Derick Nunn
Broken Arrow
Summary
Results-driven Product Support Operations Manager with proven expertise in team leadership, operations management, and process improvement. Demonstrated ability to enhance productivity and foster employee growth through effective training programs.
Overview
13
13
years of professional experience
Work History
Product Support Operations Manager
WarrenCAT
Broken Arrow, OK
07.2021 - Current
- Supervised and coordinated activities of 40+ employees, enhancing productivity among warehouse, parts counter, call room, truck driving, and warranty functions.
- Streamlined operational workflows, reducing process inefficiencies and enhancing team productivity.
- Developed and implemented training programs, improving staff competency and performance metrics.
- Formulated and launched various action plans alongside a leadership training program to foster employee growth and organizational effectiveness.
- Created and executed a comprehensive employee award program, fostering a culture of appreciation throughout the organization.
Warehouse Supervisor
WarrenCAT
Broken Arrow, OK
02.2019 - 06.2021
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices for inventory management and equipment handling.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Coordinated logistics for inbound/outbound shipments, optimizing routes and schedules for efficiency.
Warehouse Worker
WarrenCAT
Broken Arrow, OK
11.2017 - 02.2019
- Operated forklifts and other material handling equipment to ensure efficient warehouse operations.
- Coordinated inbound and outbound shipments, verifying accuracy of orders and inventory levels.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Assisted in training new employees on warehouse processes and safety protocols.
General Contractor Assistant
Calico Construction
Broken Arrow, OK
09.2015 - 10.2017
- Assisted in project planning and scheduling to ensure timely completion of construction tasks.
- Coordinated logistics for material deliveries, optimizing workflow efficiency on job sites.
- Maintained accurate documentation of project progress, supporting compliance with safety regulations.
- Collaborated with subcontractors to facilitate communication and resolve onsite issues promptly.
Welder
AG Equipment
Broken Arrow, OK
06.2013 - 08.2015
- Fabricated components using MIG and TIG welding techniques to meet project specifications.
- Conducted quality inspections on welds to ensure compliance with safety standards.
- Collaborated with team members to optimize workflow and enhance productivity in fabrication processes.
- Maintained and operated welding equipment, ensuring proper functionality and safety protocols were followed.
Education
High School Diploma -
Coweta High School
Broken Arrow, OKSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Adaptive leadership style
Timeline
Product Support Operations Manager
WarrenCAT
07.2021 - Current
Warehouse Supervisor
WarrenCAT
02.2019 - 06.2021
Warehouse Worker
WarrenCAT
11.2017 - 02.2019
General Contractor Assistant
Calico Construction
09.2015 - 10.2017
Welder
AG Equipment
06.2013 - 08.2015
High School Diploma -
Coweta High School