Derick Rucker, Jr

• Coordinated staff scheduling to maintain optimal coverage and performance.
• Trained and mentored new employees on service standards and procedures. Ensure Compliance with law and regulations.
• Scheduled employees for shifts, trained new hires, and conducted performance reviews.
• Monitored guest behavior, ensured safety regulations were being followed, and handled any disturbances or complaints.
• Supervised security staff to ensure compliance with safety protocols and procedures.
• Implemented Strategies for improved work performance.
• Investigate and resolved issues.
• Staff Management.
• Communication & Negotiation.
• Developed operating strategies, plans, or procedures
• Liaised between vendors and staff members while managing vendor relations .
• Conducted regular inspections of premises throughout shift hours ; addressed any potential hazards immediately .
• Managed payroll processes including approving timesheets, calculating wages, processing payments .
• Interviewed applicants to extend employment offers to maintain high-performing work environment.
• Calculated payroll by recording employee hours worked and approved time off requests.

• Customer Services
• Inventory and supply management.
• Financial management.
• Building relationships.
• Event planning and promotions.
• Staff management.

* customer service

* inventory and supply management

* financial management

* building relationships

* Event planning and promotions