D’ERICKA EVANS
Project Management
Raleigh,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Project Management position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Project Management Officer
BIOGEN
Morrisville, NC
06.2020 - 06.2022
- Recruited to collaborate with the project management office (PMO) team and cross-functional leadership on identified projects, building intentional talent and continuous improvement
- Utilized organizational resources to accomplish project objectives via deadlines and working sessions
- Engaged agile methodologies to perform end-to-end patient journey analysis to identify resource and support gaps to improve customer experience
- Led 15-minute focus group interviews in market research to discuss what challenges agents encountered using software-as-a-service (SaaS) Salesforce and improved workflow for patient services agents and case managers by streamlining knowledge documents
- Leveraged the development opportunities and internal programs to increase capabilities of internal bench of talent through Diversity, Equity, and Inclusion (DEI) building intentional talent project
- Drove 30%increase in underrepresented talent in leadership and management positions
- Conducted data analysis to improve end-to-end talent management life cycle, activities, processes, and practices from hire to retire
- Built and led subject matter expert material for new hires in ADU (Aducanumab-avwa) department.
Revenue Cycle Manager
TSI HEALTHCARE
Chapel Hill, NC
10.2018 - 06.2020
- Oversaw billing accounts and assisted various medical offices in resolving revenue cycle problems.
Phlebotomist
LABCORP
Raleigh, NC
09.2017 - 09.2018
- Drew and submitted blood samples from patients to conduct a wide range of tests to identify underlying conditions to assist medical practitioners with diagnosis and patient care.
Phlebotomist
QUEST DIAGNOSTICS
Washington, DC
01.2015 - 09.2017
- Drew and submitted blood samples from patients to conduct a wide range of tests to identify underlying conditions to assist medical practitioners with diagnosis and patient care.
Education
Associates of Arts - General Studies
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
Skills
Project planning and development
Business process re-engineering
Advanced problem solving
Lean manufacturing and design
Change Control Processes
Strategic planning
New product introductions strategies
Timeline
Project Management Officer
BIOGEN
06.2020 - 06.2022
Revenue Cycle Manager
TSI HEALTHCARE
10.2018 - 06.2020
Phlebotomist
LABCORP
09.2017 - 09.2018
Phlebotomist
QUEST DIAGNOSTICS
01.2015 - 09.2017
Associates of Arts - General Studies
UNIVERSITY OF MARYLAND GLOBAL CAMPUS