Derik Brooks
Lebanon,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Machinery Operator
Hood Container
Lebanon, TN
02.2019 - Current
- Ensured all safety protocols were followed while operating machinery.
- Troubleshot problems in order to identify root causes of issues.
- Cleaned and maintained work areas regularly to maintain a safe working environment.
- Assisted other workers with their tasks when needed.
- Communicated effectively with colleagues regarding timelines, and processes.
- Documented and recorded critical metrics in database.
Lead Station Agent
Envoy Airlines
Pensacola, FL
03.2014 - 01.2019
- Assisted in training new agents.
- Monitored day-to-day operations to ensure compliance with company policies and regulations.
- Provided guidance and support to junior staff members regarding the handling of customers and their inquiries.
- Maintained accurate records of all incoming and outgoing passengers as well as baggage information.
- Coordinated with other departments to ensure smooth running of daily operations at the station.
- Developed strategies to improve efficiency while reducing costs associated with daily operations.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
Associate Degree in Nursing - Licensed Practical Nurse
South College
Nashville, TN10.2024
High School Diploma -
Lebanon High School
Lebanon, TN05.2000
Skills
- Safety Compliance
- Workplace Safety
- Basic Math
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
References
- Gina Lynn 615-755-3706
- Carla Pearson 615-477-7970
Timeline
Machinery Operator
Hood Container
02.2019 - Current
Lead Station Agent
Envoy Airlines
03.2014 - 01.2019
Associate Degree in Nursing - Licensed Practical Nurse
South College
High School Diploma -
Lebanon High School
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