Derik Lawson
Houston,TX
Overview
5
5
years of professional experience
Work History
Amazon Returns Processor
Kohl's
Spring, TX
09.2023 - 05.2024
- Reviewed return items to ensure compliance with company policies.
- Operated computer systems to complete returns and track inventory.
- Answered customer's questions about merchandise and return policies.
Server
Saint Arnold's Brewing Company
Houston, TX
09.2022 - 09.2023
- Greeted guests and contributed to a fun, welcoming environment.
- Took customers' orders accurately and in a timely manner.
- Maintained understanding of the current menu and beverages.
- Communicated effectively with all staff to ensure customer satisfaction.
- Assisted in cleaning and preparing supplies at the end of each shift.
- Operated computer systems to complete transactions and collect tips.
Server
Star Cinema Grill
Spring, TX
05.2022 - 09.2022
- Provided information to customers about showtimes and menu items.
- Cleaned theaters after each showing.
- Managed time well to ensure guest satisfaction while meeting service timelines.
- Implemented problem-solving skills during high-volume hours.
Server/Dishwasher/Busser/Expo/Line-Cook
Cheddar's Scratch Kitchen
Spring, TX
05.2021 - 05.2022
- Cleaned front and back of the store.
- Maintained inventory and ensured accurate record keeping.
- Prepared food and drink accurately, efficiently, and in compliance with company policies.
- Welcomed each guest, took orders, and ensured satisfaction
Server/Dishwasher/Cook/Cashier
Ellen's Cafe
Spring, TX
09.2019 - 05.2022
- Managed opening and closing operations.
- Prepared specialty drinks, such as lattes, macchiatos, and teas.
- Prepared food and provided customer service simultaneously.
- Managed cash drawers.
- Operated restaurant parlor independently.
Education
High School Diploma -
Oak Ridge High School
Conroe, TX05-2017
Skills
- Food Safety and Service
- Communication
- Computer Operating Systems
- Customer Service
- Merchandising
Timeline
Amazon Returns Processor
Kohl's
09.2023 - 05.2024
Server
Saint Arnold's Brewing Company
09.2022 - 09.2023
Server
Star Cinema Grill
05.2022 - 09.2022
Server/Dishwasher/Busser/Expo/Line-Cook
Cheddar's Scratch Kitchen
05.2021 - 05.2022
Server/Dishwasher/Cook/Cashier
Ellen's Cafe
09.2019 - 05.2022
High School Diploma -
Oak Ridge High School
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