Derik Ponce
Laredo,TX
Summary
Accomplished leader with a proven track record, enhancing team productivity and efficiency by over 30%. Expert in Microsoft Office and adept at fostering teamwork and collaboration. Known for exceptional problem-solving abilities and implementing innovative improvement plans. Skilled in staff training and maintaining high standards of PPE compliance.
Overview
13
13
years of professional experience
Work History
Warehouse Lead
Seats Incorporated
Laredo, TX
08.2023 - Current
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Team Leader
Mastronardi Produce
Laredo, TX
01.2019 - 07.2023
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained positive working relationship with fellow staff and management.
- Delegated daily tasks to team members to optimize group productivity.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Implemented strategies to take advantage of new opportunities.
- Audited company's legal documents to verify compliant policies and procedures.
- Completed daily quality assurance duties to provide feedback for improvements.
Supervisor
Ryder Logistics
Laredo, TX
03.2014 - 01.2019
- Performed a variety of work in a central warehousing operation; shipped merchandise, received and stored incoming items according to established system; maintained records and completed paperwork
- Maintained a safe and orderly storage arrangement for all merchandise and supplies handled; maintained cleanliness in assigned area (e.g
- Sales floor and warehouse)
- Trained staff on company safety policies and procedures, operation of forklift, pallet jack and Stand up forklift in order to complete tasks such as loading, unloading, sorting, staging and transporting products, cycle counting, data entry
- Provided and inspired outstanding service to customers including answering phones and data entry to ensure proper order processing; maintained interactions with outside vendors (equipment leasing, maintenance, freight carriers, and pallet vendors)
- Proficient in inventory and warehouse management software systems.
Manager
Popeyes® Louisana Kitchen
Laredo, Tx
01.2012 - 03.2014
- Ensure appropriate food preparation activities
- Make sure that all hygiene and sanitation standards are met effectively
- Train new hires for work as crew members and assistants
- Constantly train and mentor existing employees to deliver food service excellence
- Set targets for employees and encourage them to meet them
- Handle customer complaints and conflicts
- Ensure food stocks are in check and inventory is managed effectively
- Make certain that the cleanliness of the restaurant and work areas is managed appropriately
- Perform marketing activities to ensure recurring and new business.
Education
High School Diploma -
Union City High School
Union City, NJSkills
- Issue Resolution
- Goal Setting
- PPE Compliance
- Problem-Solving
- Staff Training
- Attention to Detail
- Documentation and Reporting
- Giving Constructive Feedback
- Flexible Schedule
- Teamwork and Collaboration
- Evaluating Employee Work
- Verbal and Written Communication
- Work Planning and Prioritization
- Team Check-Ins
- Quality Improvement
- Leading Team Meetings
- People Management
- Team Supervision
- Improvement Plan Knowledge
- Computer Skills
- Critical Thinking
- Microsoft Office
Education and Training
Union City, NJ
Contact
Laredo, Texas 78043
Languages
Spanish
Limited Working
Timeline
Warehouse Lead
Seats Incorporated
08.2023 - Current
Team Leader
Mastronardi Produce
01.2019 - 07.2023
Supervisor
Ryder Logistics
03.2014 - 01.2019
Manager
Popeyes® Louisana Kitchen
01.2012 - 03.2014
High School Diploma -
Union City High School