Results-driven Operations Manager with over 5 years of experience in logistics and supply chain management within the fast-paced environment of FedEx. Proven track record of optimizing operational efficiency, improving service quality, and reducing costs through innovative process improvements and strategic planning. Expertise in managing cross-functional teams, overseeing daily operations, and ensuring compliance with safety and regulatory standards. Strong analytical skills with a focus on data-driven decision-making, fostering a culture of continuous improvement, and enhancing customer satisfaction. Adept at implementing technology solutions to streamline workflows and maximize productivity. Committed to building strong relationships with clients, stakeholders, and team members to drive organizational success. Skilled in training and development, fostering inter-organizational communication, and building relationships. Proficient in Microsoft Office Suite and qualified typist at 40 wpm.