Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

DERIKEO HAMBRICK

Store manager
Lakeland,FL

Summary

Diligent and reliable worker with an extensive background in customer service, sales, client relations and merchandise. Efficient in handling multiple responsibilities simultaneously while still providing exceptional customer service. Awards and Acknowledgements Retail Management Merchandising Team Building Scheduling Sales Cash Handling Customer Service Management Marketing Retail Microsoft Excel Store Management Experience Conflict Management Payroll Recruiting Profit & Loss Budgeting Sales Management Pricing Loss Prevention Skills Training development Employee scheduling Staff constantly meet goals Project management Conflict resolution Deadline-oriented.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Amazon Flex
04.2023 - Current
  • Achieved consistently high customer scores due to exceptional service
  • Followed safety rules to keep clean driving record with no accidents or incidents
  • Managed records by tracking mileage, maintenance and expenses with Flex App Software
  • Handled as many as 4-6 assignments per hour by planning efficient routes.

Store Manager

Hibbett
08.2021 - 02.2023
  • Provides remarkable customer service experiences and resolves customer questions, issues and complaints; Answers calls and responds to telephone/email inquiries; Train, motivate and council employees; Effectively communicated with team members to maintain clearly defined expectations; Educated customers on product and service offerings; Balanced the needs of multiple customers simultaneously in a fast-paced environment; Appropriately handled and maintained paperwork.Bonuses, sales gain.

Store Manager

Jimmy Jazz
11.2011 - 08.2021
  • Provides remarkable customer service experiences and resolves customer questions, issues and complaints; Answers calls and responds to telephone/email inquiries; Train, motivate and council employees; Effectively communicated with team members to maintain clearly defined expectations; Educated customers on product and service offerings; Balanced the needs of multiple customers simultaneously in a fast-paced environment; Appropriately handled and maintained paperwork.Bonuses, sales gain.

Education

AA - Business Management

Hillsborough Community College
2018

Skills

  • Efficient Multi-task
  • Exceptional interpersonal communication Budget development
  • Effective Leader
  • Language English Proficiency

Accomplishments

  • Maintained consistent and on-time delivery record with Number% of all orders arriving on time or ahead of schedule.
  • Delivered shipments to customers throughout Area name region averaging over Number miles daily.
  • Initiated Number new routes that reduced delivery time by Number%.
  • Received Award Name achievement award at Company Name in Month, year.

Timeline

Delivery Driver

Amazon Flex
04.2023 - Current

Store Manager

Hibbett
08.2021 - 02.2023

Store Manager

Jimmy Jazz
11.2011 - 08.2021

AA - Business Management

Hillsborough Community College
DERIKEO HAMBRICKStore manager