Derius Carroll
San Francisco,CA
Summary
At UCSF, I spearheaded the enhancement of practice efficiency and patient satisfaction by implementing a centralized information system and streamlining appointment processes. My adeptness in multitasking and fostering teamwork significantly reduced patient wait times and improved staff collaboration, showcasing my commitment to professionalism and problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Practice Coordinator 1
UCSF
10.2006 - Current
- Improved staff communication and collaboration with the implementation of a centralized information system.
- Maintained a clean, organized, and welcoming office environment for patients and staff members alike.
- Reduced wait times for patients by efficiently managing daily clinic operations.
- Collaborated with physicians to develop policies and procedures that improved overall practice efficiency.
- Enhanced patient experience by streamlining appointment scheduling and follow-up procedures.
- Coordinated staff training sessions to improve customer service skills and increase job satisfaction.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
Education
No Degree - Business Communications
Chico State
Chico, CASkills
- Multitasking
- Problem solving
- Adaptability
- Professionalism
- Teamwork
- Prioritization
Timeline
Practice Coordinator 1
UCSF
10.2006 - Current
No Degree - Business Communications
Chico State