DERIYON JOHNSON
Grand Prairie,TX
Summary
Dedicated and detail-oriented professional with extensive experience in administrative support, customer service, and promoting safety. Proficient in conducting thorough research, analyzing complex documentation, and managing case files to ensure accurate and fair decision-making. Demonstrated expertise in utilizing various systems, including RAILS, Ellis, and CLAIMS 3, to streamline processes and enhance operational efficiency. Proven ability to collaborate effectively with federal agencies and provide exceptional customer service. Committed to maintaining integrity and confidentiality in all interactions, with a focus on promoting national security and public safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Clerk I
DTSV
04.2022 - Current
- Operate Kodak scanners to accurately scan Requests for Evidence (RFE) correspondence, ensuring high-quality digital records.
- Review scanned documents for accuracy and completeness, facilitating the integrity of the adjudication process.
- Utilize knowledge of the I-730 National Visa Center (NVC) process to prepare and package application materials for submission.
- Review CLAIMS documentation to determine appropriate adjudication decisions prior to mailing to the NVC, ensuring compliance with regulations.
- Execute the Door 3 process by meticulously reviewing incoming files for necessary forms and accurately routing them to the appropriate officers or teams.
- Process various immigration forms, including I-485 EB, ASY, Religious, Family; I-131; I-130; I-824; I-765; I-290B, ensuring timely and accurate processing.
- Sort RFE correspondence into categories such as Permanent, Temporary, and Original documents, creating detailed manifests for tracking and organizational purposes.
- Conduct regular audits and re-filing of documents to maintain an organized and efficient record-keeping system.
- Utilize various systems, including RAILS, Ellis, and CLAIMS 3, to manage case files, track applications, and support the adjudication process effectively.
Data Logger/Production Line Leader
Inergroup
06.2021 - 01.2022
- Assist the Production Line Leader in coordinating and managing the workflow for fabricating and packaging COVID vaccine shipments.
- Help organize and distribute tasks among production line workers to ensure the smooth operation of the packaging and data logging process.
- Monitor production schedules to ensure that packaging and data logging activities are completed on time, maintaining efficiency without compromising quality.
- Assist in training production line workers on proper data logger setup, packaging techniques, and safety protocols.
- Serve as point of contact for team members on production line when Production Line Leader is unavailable, helping to address concerns and solve problems.
- Monitor inventory levels of packaging materials, data loggers, and other production equipment, ensuring that supplies are available when needed.
- Coordinate with warehouse and procurement teams to replenish supplies and maintain organized work environment.
- Ensure compliance with Good Manufacturing Practices (GMP) and other industry standards regarding vaccine handling, storage, and packaging.
- Maintain accurate records of all data logger activities, including calibration reports, packaging logs, and data summaries.
- Assist in assembling and fabricating packaging components, ensuring that materials used provide proper insulation and temperature control during shipment.
- Verify that data logger devices are securely and accurately placed in packages.
Package Handler (Warehouse)
UPS
08.2020 - 01.2022
- Sort and organize small packages by size, destination, and service level using automated and manual sorting systems.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Verified correct labels and accurate bin placement for packages to avoid shipping to wrong addresses or delayed processing.
- Inspect packages for damage or labeling errors, ensuring each package meets UPS quality standards before being dispatched.
- Efficiently handle a high volume of small packages during peak periods, maintaining accuracy while meeting productivity goals.
- Maintain an organized workflow in assigned sorting areas to ensure proper inventory tracking and minimize misplaced or delayed shipments.
- Follow UPS safety protocols and guidelines to prevent workplace injuries, including the use of proper lifting techniques and wearing personal protective equipment (PPE).
- Adhere to company policies regarding package handling, transportation, and hazardous materials to ensure compliance with federal and state regulations.
- Participate in ongoing safety training and meetings to stay updated on workplace safety measures and best practices.
- Assist in maintaining a clean and organized work environment by removing debris, disposing of damaged packaging, and ensuring that aisles and workstations are clear of obstructions.
- Assist in operating warehouse equipment such as conveyor belts, forklifts, and sorting machines under supervision, adhering to equipment safety guidelines.
- Conduct visual inspections of packages for any signs of damage, ensuring damaged goods are reported and properly handled to prevent further issues during shipment.
Cashier, Sales Floor Associate, Backroom Associate, Cash Office
HomeGoods
04.2018 - 01.2022
- Greet customers, assist with questions, and provide a friendly shopping experience.
- Handle cash, credit, debit, and gift card transactions efficiently and responsibly.
- Bag merchandise securely and appropriately based on item size and type.
- Maintain a clean and organized checkout area.
- Respond to customer concerns or questions, escalating to management as needed.
- Assist with returns, exchanges, and any other customer-related transactions.
- Maintain the cleanliness, organization, and merchandising standards of assigned sales floor areas.
- Stock shelves, racks, and displays with merchandise according to store guidelines.
- Assist with restocking merchandise from backroom to the sales floor.
- Ensure signage, pricing, and promotional materials are up-to-date and accurate.
- Unpack and organize merchandise in the backroom according to store guidelines.
- Prepare merchandise for display on the sales floor by tagging and organizing items.
- Collaborate with sales floor associates to ensure timely merchandise flow.
- Handle and reconcile all cash register transactions, ensuring accurate balancing.
- Monitor cash variances, shortages, or discrepancies and report them to management.
- Maintain secure handling of cash, checks, gift cards, and other financial instruments.
Medical Assistant/Medical Administrator
Anti-Aging & Wellness
10.2020 - 06.2021
- Greet and assist patients as the first point of contact, providing a welcoming and professional atmosphere.
- Conduct patient check-ins, ensuring all required documentation is completed, including consent forms and medical history updates.
- Provide clear and accurate instructions to patients regarding clinic policies, procedures, and next steps for appointments and follow-ups.
- Manage multi-line phone systems to answer patient inquiries, route calls to appropriate physician, and schedule appointments.
- Coordinate and manage patient scheduling optimizing appointment slots to maximize efficiency.
- Schedule a variety of appointments, including routine check-ups, follow-up visits, and procedures.
- Notify patients of any schedule changes, cancellations, or urgent rescheduling needs, minimizing patient wait times and optimizing workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Handle patient check-out procedures, collecting payments, ensuring all follow-up instructions and appointments are provided.
- Measure and record patient vital signs (e.g., blood pressure, heart rate, temperature, and respiratory rate) as part of pre-visit preparations.
- Assist in patient examinations and procedures, preparing examination rooms and ensuring all necessary medical equipment is available and sanitized.
Chiropractic Assistant →Billing/Administrative Assistant
Chiro-Time Clinics
07.2019 - 08.2020
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Supported chiropractors during treatments to enhance patient care and expedite appointment turnover.
- Increased patient retention by following up on treatments and encouraging future appointments.
- Verify medical payment (Med Pay) insurance benefits for patients by contacting insurance providers to confirm coverage, eligibility, and policy limits.
- Collaborate with legal representatives and insurance companies to verify patient representation in personal injury cases, ensuring proper documentation is obtained.
- Handle and manage doctor's liens for patients involved in personal injury cases, ensuring the lien agreements are accurately prepared, signed, and filed.
- Maintain detailed records of all lien agreements, following up with attorneys and insurance companies as necessary to ensure timely processing and resolution.
- Communicate effectively with patients, attorneys, and insurance companies regarding the status of lien payments, claims, and settlements.
- Process patient billing for services rendered, ensuring accurate coding of procedures and treatments in compliance with industry standards.
- Prepare, submit, and track insurance claims for chiropractic services, following up on unpaid or denied claims to ensure timely reimbursement.
- Generate detailed billing statements and invoices for patients, attorneys, and insurance companies, maintaining meticulous records of all transactions.
- Send patient records, treatment notes, and billing information to insurance companies and legal representatives as required, ensuring all documentation is HIPAA-compliant.
- Manage patient appointments, coordinating schedules between the chiropractor and patient to ensure efficient clinic flow.
- Handle patient check-ins, update medical records, and assist in maintaining an organized and compliant filing system.
Summer Camp Teacher
Destiny Christian Academy
05.2017 - 07.2017
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, promoting a well-rounded educational experience for campers.
- Implemented creative arts and crafts projects, encouraging self-expression among camp attendees while also reinforcing core academic concepts.
- Increased camper retention rate by delivering memorable lessons tailored to interests of each individual child.
- Developed strong relationships with campers, fostering sense of trust and camaraderie within group dynamic.
- Designed age-appropriate activities that catered specifically towards each group''s developmental level.
- Promoted positive learning environment through consistent behavior management strategies and conflict resolution skills.
- Assisted with field trips to various local attractions, enhancing overall camp experience for attendees.
- Received positive feedback from campers and parents alike, resulting in strong reputation for delivering high-quality summer camp experiences.
- Facilitated outdoor activities that promoted physical fitness, teamwork, and problem-solving skills among campers.
- Managed daily classroom operations efficiently, adhering to established schedules and maintaining safe environment at all times.
- Served as mentor and role model for campers, providing guidance and support as needed.
Education
Doctor of Occupational Therapy - Healthcare
University of St Augustine
Irving, TX08-2024
Bachelor of Science - Health and Fitness Management
Clayton State University
Morrow, GA05.2019
High School Diploma -
Chapel Hill High School
Douglasville, GA05.2015
Skills
- Team Leadership
- Communication/Customer Service
- Efficient
- Attention to Detail
- Critical Thinking/Problem-Solve
- Integrity and Fairness
- Organization
- Analytical Skills/ Research
- Beginners Language Skill: Spanish
- Document Scanning
- Proficient in MS Office/ Technical Skills
- Shipping and Receiving
Certification
- American Red Cross CPR/AED
- Servsafe
Affiliations
BETA Club
Timeline
General Clerk I
DTSV
04.2022 - Current
Data Logger/Production Line Leader
Inergroup
06.2021 - 01.2022
Medical Assistant/Medical Administrator
Anti-Aging & Wellness
10.2020 - 06.2021
Package Handler (Warehouse)
UPS
08.2020 - 01.2022
Chiropractic Assistant →Billing/Administrative Assistant
Chiro-Time Clinics
07.2019 - 08.2020
Cashier, Sales Floor Associate, Backroom Associate, Cash Office
HomeGoods
04.2018 - 01.2022
Summer Camp Teacher
Destiny Christian Academy
05.2017 - 07.2017
Doctor of Occupational Therapy - Healthcare
University of St Augustine
Bachelor of Science - Health and Fitness Management
Clayton State University
High School Diploma -
Chapel Hill High School
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