Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Timeline
Generic

Deron German

Customer Service Associate | Sales Associate
North Lauderdale,FL

Summary

Performance-driven associate with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive and well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver. Committed to driving consistent customer and revenue growth through strong networking and prospecting skills. Excels at converting leads into customers, keeping accounts serviced, and maintaining competitive sales numbers. Excellent relationship-building, communication, and multitasking abilities enable the delivery of exceptional results. Significant background working with industry customers, consistently driving sales and bringing in new customers through prospecting expertise and persuasive negotiation skills. Proven track record of exceeding quotas in competitive, fast-paced sales environments. Leverages exceptional verbal and written communication strengths, detailed knowledge of company products, and deep customer relations expertise. Well-versed in our products and successful at developing and strengthening customer relationships to promote our offerings. Skilled in consultative selling and overcoming objections. Eager to apply years of sales experience to a long-term position with room for advancement. Customer-oriented sales professional with several years of experience in building relationships, cultivating partnerships, and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, and revealing customer needs to deliver solutions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Sales Associate

Lowes
06.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Specialist

Teleperformance
04.2023 - 05.2024
  • Eager to apply analytical skills and strong work ethic to achieve company goals.
  • Created customized presentations for potential customers.
  • Provided technical support to customers regarding product features and usage.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints in a timely manner.
  • Built strong relationships with key accounts through regular visits and follow-ups.
  • Analyzed customer feedback to improve product offerings and services.
  • Identified opportunities for cross-selling products or services within existing accounts.
  • Participated in team meetings to review progress against objectives set by management.
  • Established processes for tracking leads from initial contact through closure of sale.

Warehouse | Retail Sales Associate

Ross Stores
06.2022 - 01.2024
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Stocked shelves with newly arrived products.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.
  • Assisted with store displays and window dressing as needed.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Removed outdated products from shelves in accordance with company policy.
  • Sorted returned merchandise for restocking or disposal.
  • Packed boxes for shipment using appropriate packing materials.
  • Completed documentation related to receiving, stocking, returns and other activities accurately.

Education

High School Diploma -

Dave Thomas West
Coconut Creek, FL

Skills

Customer Service

Personal Information

Age: 20

Hobbies and Interests

  • Nature Walks
  • Traveling
  • Interacting with others
  • Fitness/Exercise
  • Reading Books
  • Creating new goals for myself

Timeline

Sales Associate

Lowes
06.2024 - Current

Sales Specialist

Teleperformance
04.2023 - 05.2024

Warehouse | Retail Sales Associate

Ross Stores
06.2022 - 01.2024

High School Diploma -

Dave Thomas West
Deron GermanCustomer Service Associate | Sales Associate