Overview
Work History
Timeline
BusinessDevelopmentManager

Derraya Teer

Casa Grande,AZ

Overview

8
8
years of professional experience

Work History

Sales Account Manager

Heritage Blvd
Casa Grande, AZ
05.2024 - Current
  • Generate new leads
  • Manage new and current accounts
  • Set and confirm appointments
  • Establish rapport with past, present, and future clients
  • Closing clients on new deals
  • Assist the Office Manager in organizing and completing necessary documentation for each client
  • Assist the Finance Manager in working up terms and conditions for each deal
  • Anticipated clients' needs by staying in touch on regular basis.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Sous Chef

Harrah's Hotel and Casino
Maricopa, AZ
08.2019 - 05.2022
  • Food prep, equipment cleaning, and adherence to food handling and company standards. Ensured the efficient use of resources.
  • Ensured guests had great visits through friendly interaction, service, and environment.
  • Responsible for new hire onboarding, training staff, delegating tasks to team members, and following up on training progress.
  • Conducted performance evaluations and staff scheduling.
  • Disciplined and dedicated to meeting high-quality standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Coordinated with team members to prepare orders on time.
  • Assisted with menu development and planning.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Monitored food production to verify quality and consistency.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Evaluated food products to verify freshness and quality.
  • Set up and broke down kitchen for service.
  • Participated in food tastings and taste tests.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

SHIFT MANAGER

Arby's
Casa Grande, AZ
09.2017 - 08.2019
  • Managing shift to ensure smooth operation.
  • Tracked and ordered inventory.
  • Monitored food quality and food handling methods.
  • Accurately counts end-of-night tills and bank deposits.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Tracked receipts, employee hours, and inventory movements.
  • Excelled in every store position and regularly backed up front-line staff.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Trained and mentored new employees to maximize team performance.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Coordinated project workflows for departments.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Timeline

Sales Account Manager

Heritage Blvd
05.2024 - Current

Sous Chef

Harrah's Hotel and Casino
08.2019 - 05.2022

SHIFT MANAGER

Arby's
09.2017 - 08.2019

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Derraya Teer