Motivated and determined seeks a position in a progressive and fast paced environment that will utilize my education and employment background to benefit the company and to further my professional career growth and development.
Overview
14
14
years of professional experience
Work History
Life Coach
Aurelia Foundation/Creative Steps
11.2019 - Current
Nurturing client’s unique capabilities, helping them engage with musical programs, games, exercise, and other activities both online and in person, ensuring their safety while enriching their lives
Coaching, and supporting adults with developmental disabilities, within their community
Support clients in strengthening and developing daily living skills such as attending to personal needs as well as monitor client progress, keep accurate records, and help create and maintain strong ties with community members
Caregiver
In Home Supportive Care
01.2011 - Current
Assisting with personal care: bathing and grooming, dressing and exercise
Basic food shopping: preparing meals, personal and household shopping, housekeeping, laundry, and other errands
General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine
Mobility assistance: help with getting in and out of a wheelchair, car or shower
Personal supervision: providing constant companionship and general supervision
Transfer and Transport: driving to and from activities, running errands, and help getting in and out of wheelchair-accessible vehicle
Emotional support: being a stable companion and supporter in all matters personal, health-related and emotional
Care for the elderly and disabled: orienting or grounding someone with Alzheimer’s disease or dementia, relaying information from a doctor to family members
Back-up care (or respite) services: providing other caregivers a break
Home organization: help with organizing, packing or cleaning for a trip, or general house care and cleaning
Health monitoring: following a care plan and noticing any changes in the individual’s health, recording and reporting any differences
Operations/ Asset Protection Manager
Macy’s Co.
11.2012 - 07.2019
Conducts assessments of operational performance that impacts shrink and actively works with store management in the development and implementation of action plans to improve performance
Detection, investigation and successful resolution of all internal theft/fraud cases
Develops strategies when appropriate for external theft losses
Ensures accurate and timely report writing, record keeping and retention of evidence
Conducts store audits on a scheduled basis and provides feedback and action plans to store manager for improved performance
Ensures the proper operation and oversees repairs of alarm, EAS, and CCTV equipment
Manages and reports critical incidents to field and corporate leadership
Demonstrated courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level
Volunteer
INGLEWOOD ADULT DAY CARE
01.2018 - 02.2019
Assist recreational activities leader in organizing creative exercises
Motivate patients to participate in activities
Stock equipment and supplies, and guide patients on using them
Include board games, arts and crafts, music, drama, and outdoor activities
Give priority to patients' safety in the activity
Locate and appoint a leader among patients to plan programs
Plan activities that can provide for mental, social and physical well-being of patients
Search and call guest instructors to center for residents' training
Converse with patients daily to improve human interaction
Co-led a weekly class for special needs youth, including students who required a high level of supervision
Education
Associate of Arts - General Education
Diablo Valley College
Pleasant Hill, CA
07-2007
Skills
Strategy
Motivating others
Coaching
Guidance
Mentorship
Writing
Relationship-building
Emotional intelligence
Persuasion
Using metaphors
Cross-cultural communication
Virtual collaboration
Active listening
Consensus-building
Cultural competency
Friendliness
Volunteer Experience
Inglewood Adult Day Care, 01/01/18, 02/01/19, Assist recreational activities leader in organizing creative exercises., Motivate patients to participate in activities., Stock equipment and supplies, and guide patients on using them., Include board games, arts and crafts, music, drama, and outdoor activities., Give priority to patients' safety in the activity., Locate and appoint a leader among patients to plan programs., Plan activities that can provide for mental, social and physical well-being of patients., Search and call guest instructors to center for residents' training., Converse with patients daily to improve human interaction., Co-led a weekly class for special needs youth, including students who required a high level of supervision.
Awardsandacknowledgements
First Aid, CPR and AED Certification
OSHA Occupational Safety and Health Professional 132Hr Certification
Dispatching and Record-keeping
Ability to research shipping rates, modes of transport and routing for clients.
Able to arrange transportation service from pick-up through delivery cargo.
Shipping and Receiving
Ability to record inventory by scanning into logistics software system.
Able to process new customer orders by printing invoices and packaging products.
Freight Forwarding
Import/Export
Knowledge of cultural, environmental and financial aspects of foreign trade.
Basic knowledge of foreign currency and exchange rates.
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