Derrell Farmer
Baltimore,MD
Summary
Dynamic and goal-oriented professional with a proven track record at Whitebox, excelling in team building and customer service. Adept at problem-solving and enhancing operational efficiency, I leverage strong communication skills and a positive attitude to deliver exceptional results in fast-paced environments. Committed to driving success through effective solutions and collaboration.
Overview
10
10
years of professional experience
Work History
Wearhouse
Whitebox
08.2016 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
Day Porter
Kipp Baltimore
06.2019 - 08.2020
- Communicated with coworkers and managers about completed duties.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Stored supplies safely and securely to prevent theft and damage.
- Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.
Crew Member
Buger King
11.2017 - 08.2020
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Completed milkshakes and ice cream desserts for customers.
Housekeeper
Marriott
05.2013 - 08.2019
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Operated electronic backpack vacuums and floor sweepers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Education
High School Diploma -
Skills
Team building
Timeline
Day Porter
Kipp Baltimore
06.2019 - 08.2020
Crew Member
Buger King
11.2017 - 08.2020
Wearhouse
Whitebox
08.2016 - 09.2021
Housekeeper
Marriott
05.2013 - 08.2019