Derria Edwards

-Verify patient visits by liaising with physician offices to ensure accuracy and compliance.
- Compiles and maintains surgical logs for joint procedures, ensuring meticulous record-keeping. Generate and present daily statistical reports to management, highlighting referral progress.

- Managed administrative functions to streamline departmental workflows and enhance operational efficiency.
- Drafted and processed correspondence, improving communication within the team.
- Addressed patient inquiries and routed calls to the appropriate personnel, delivering high-quality customer service.
- Supported various administrative tasks, contributing to the overall efficiency of the department.

- Verified health insurance coverage and efficiently processed patient authorizations.
- Collected financial and demographic information from discharge planners and external referrals to ensure accurate billing.
- Documented authorization outcomes and coordinated billing tasks, supporting timely service delivery.
- Collaborated with healthcare teams to streamline patient intake processes and enhance overall service quality.

- Registered and scheduled new homecare cases from various healthcare facilities, ensuring timely service initiation.

-Managed phone communications, promptly addressing inquiries and distributing messages for clinical staff.
- Processed incoming faxes and maintained organized records, enhancing departmental efficiency.

- Managed the Electronic Medical Records (EMR) system, ensuring accuracy and compliance with data management protocols.
- Facilitated patient check-ins and appointment scheduling, providing excellent customer service to enhance patient experience.
- Collected copayments and processed payments, maintaining accurate financial records.
- Performed clinical tasks, including phlebotomy, EKGs, vaccinations, and insurance verification, supporting efficient patient care