Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrian Zabel

Ankeny

Summary

Planning professional with strong foundation in strategic project management and resource alignment. Proven track record of driving project success and optimizing workflows in dynamic environments. Known for fostering team collaboration and achieving results by adapting to changing needs and priorities.

Overview

7
7
years of professional experience

Work History

MRP Planner

Collins Aerospace
08.2022 - Current
  • Work with all levels of operations to ensure material keeps moving on the shop floor for current and upcoming demand
  • Track and communicate supplied parts with Supply Chain
  • Host weekly Obeya Meetings with cell VSL, Supervisor, Team Lead, and Cell Planner
  • Run reports for quarterly EMP reviews and help host those meetings
  • Release work orders to the shop floor
  • Act as backup when Cell Planner is out of the office by placing material on delivery tickets and navigating customer portals
  • Work with Cell Supervisor and VSL to ensure monthly Output at a Glance is achievable and being met
  • Work with Cell Supervisor and shared resources to keep aged WIP moving through the floor
  • Help with the training of newly hired planners as needed

Production Scheduler

Meggitt
06.2021 - 08.2022
  • Maintain the Site’s SIOP process. Providing insights, analysis and recommendations to help resolve customer availability issues and operational constraints.
  • Respond daily to demand and supply changes and proactively drive the Site to deliver a stable, feasible plan that achieves the Site’s customer fulfillment and operations efficiency targets. Report out and provide recovery actions into the Site DLA process / Weekly Operations meeting
  • Support the Site’s continuous improvements plans for the Planning and Supply Chain functions driving the development of new reports, analytics and tools
  • Own and ensure that the relevant ERP planning master data is regularly updated and accurately reflects supply capability and lead-time.
  • Report out on Operational Planning KPI Performance and contribute to root cause analysis and corrective actions
  • Communicate current WIP levels and reports to critical customers on a weekly basis.
  • Work directly with site Operations and Procurement to ensure On Time Delivery Metrics targets are achieved monthly.

Customer Service Representative, Sr.

Meggitt Aerospace
10.2018 - 06.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Served in a lead role analyzing SAP problems and subsequent implementation of appropriate corrective action for the order management department and others.
  • Developed work instructions for the order management function, ensuring all team members utilized SAP in an efficient manner.

Education

Bachelor of Science - Health Administration

University of Southern Indiana
Evansville, IN
12-2017

Skills

  • Project management
  • Data management
  • Customer focus
  • Community education
  • Materials preparation
  • Program support
  • Problem-solving
  • Effective communication
  • Detail-oriented

Timeline

MRP Planner

Collins Aerospace
08.2022 - Current

Production Scheduler

Meggitt
06.2021 - 08.2022

Customer Service Representative, Sr.

Meggitt Aerospace
10.2018 - 06.2021

Bachelor of Science - Health Administration

University of Southern Indiana