Derric Hammond
Sanford,NC
Summary
Dynamic logistics professional with a proven track record at Queen Consolidated LLC, enhancing supply chain efficiency through effective order tracking and route optimization. Skilled in training teams and fostering collaboration, I excel in problem-solving and maintaining compliance, ensuring timely deliveries and high customer satisfaction.
Overview
29
29
years of professional experience
Work History
Logistics Coordinator
Queen Consolidated LLC
03.2020 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
Delivery Driver Supervisor
Brock Cabinets
10.2018 - 03.2020
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Managed inventory control processes to prevent product shortages or backorders during peak seasons.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
- Ensured proper handling of sensitive materials during transport, adhering strictly to company guidelines.
- Collaborated with sales representatives to ensure delivery priorities aligned with client expectations.
Property Management Assistant
Wactor Foundation
09.1996 - 02.2018
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
Associate Degree - Computer And Information Sciences
Western Piedmont Community College
Morganton, NC05.1994
Skills
- Order tracking
- Logistics management
- Inventory control
- Supplier coordination
- Transportation management
- Route optimization
- Employee training
- Effective communication
- Team collaboration
- Problem solving
- Contingency planning
- Problem-solving
- Customer service
Timeline
Logistics Coordinator
Queen Consolidated LLC
03.2020 - Current
Delivery Driver Supervisor
Brock Cabinets
10.2018 - 03.2020
Property Management Assistant
Wactor Foundation
09.1996 - 02.2018
Associate Degree - Computer And Information Sciences
Western Piedmont Community College
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