Dynamic and strategic leadership characterizes this profile, marked by extensive experience in public administration and a knack for driving operational efficiency and spearheading comprehensive community development initiatives. With a Master's in Public Administration and a history of modernizing facilities and processes, this individual excels in fostering stakeholder engagement and implementing effective policy and budgetary frameworks. The background in program evaluation and public governance equips this professional with the insights to lead with foresight and innovation. As a proactive problem-solver passionate about community service, there is a clear aim to leverage skills in managing and improving city or village operations, ensuring sustainable growth, and enhancing the quality of life for residents.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Housing and Student Life
Kirtland Community College
07.2023 - Current
Operate 32-bed residential facility, ensuring safe, inclusive, and supportive environment for students.
Developed housing programs for community development and engagement.
Increased tenant satisfaction through efficient property management.
Enhanced student engagement with events and activities for personal and professional growth.
Created strategies to boost student participation in campus events, resulting in higher attendance rates.
Developed comprehensive housing programs for improved community development and engagement.
Director of University Housing
Lake Superior State University
05.2021 - 06.2023
Successfully managed complex renovation projects for a housing unit, overseeing renovations and coordinating the replacement of soft seating in over 100 units on campus. These efforts promoted value and transformation in student housing.
Implemented two web-based software programs to improve the efficiency and effectiveness of both the student housing and conduct departments. Through these efforts, the team achieved their goals, objectives, and work standards.
Developed, interpreted, and ensured compliance with regulations, laws, policies, and procedures to create a positive residential experience for over 700 students. This helped to establish a culture of respect, safety, and community in the housing units.
Provided leadership and direction for all campus housing operations, including managing occupancy, facilities, and student conduct. This work resulted in significant enhancements to change and continuous improvement efforts.
Directly oversaw department budget and financial management, ensuring equitable, prudent, transparent, and accountable allocation and utilization of funds.
Fostered cooperative working relationships among internal and external stakeholder groups by liaising for various departments, providing information, and representing interests to drive economic development efforts.
Mentored, motivated, and engaged staff by advising institutional leadership, driving housing initiatives, and evaluating department performance to achieve best practices and accountability.
Led efforts to ensure compliance with federal and state laws and regulations related to campus housing, including fire safety, building codes, and accessibility requirements.
Developed and implemented policies and procedures related to student housing, including occupancy policies, room assignments, and maintenance procedures.
Represented the department on various university committees and task forces, advocating for the needs and interests of students and the department.
Successfully led efforts to improve student retention rates by implementing initiatives to increase student engagement and satisfaction with on-campus housing.
Developed and maintained strong relationships with student organizations, faculty, and staff to support the success and well-being of students.
Campus Diversity Officer
Lake Superior State University
08.2018 - 06.2023
Championed diversity, equity, and inclusion initiatives across campus, including promoting cultural awareness, advocating for underrepresented groups, and creating safe and inclusive spaces for all students, staff, and faculty.
Promoted diversity and inclusion by developing and implementing comprehensive strategies and programs.
Enhanced campus culture by developing and implementing comprehensive inclusion and diversity programs.
Established strong relationships with community organizations for collaboration on diversity programs.
Collaborated with student groups and organizations to plan and execute multicultural events and activities, celebrating diversity and promoting cultural understanding.
Represented the university at community events and on committees focused on diversity and inclusion, building partnerships and promoting the university's commitment to creating an inclusive and welcoming environment for all.
Served as a resource and advocate for students, staff, and faculty who have experienced discrimination or harassment, providing support and guidance on how to address and report these incidents.
Public Safety Officer (Security)
Lake Superior State University
08.2022 - 04.2023
Coordinated daily monitoring and patrolling of buildings and grounds to ensure the safety and security of over 1,500 students, staff, and visitors
Effectively implemented security protocols and maintained a secure and stable campus environment.
Enhanced public safety by conducting regular patrols and responding to emergency situations in a timely manner.
Improved community relations through proactive engagement with the campus community, addressing concerns and providing information on public safety initiatives.
Reduced crime rates on campus through proactive security measures, such as monitoring surveillance footage and implementing access control protocols.
Assisted in the development of comprehensive emergency preparedness plans for various scenarios, ensuring a swift and effective response to potential crises.
Improved response time to incidents by maintaining open communication with team members and utilizing efficient reporting systems.
Conducted thorough investigations into reported incidents, gathering evidence and collaborating with local law enforcement when necessary.
Provided exceptional customer service to students, faculty, and staff, addressing concerns and providing information regarding campus safety procedures.
Supported event organizers by coordinating security efforts for large-scale gatherings, including crowd management and traffic control.
Facilitated a safe learning environment by enforcing campus policies on alcohol consumption, drug use, weapons possession, and other prohibited activities.
Interim Director, Norris Events Center
Lake Superior State University
08.2018 - 05.2022
Led a successful initiative to double participation in campus recreation programming, from 100 to 200 participants, through innovative initiatives and creative marketing strategies, demonstrating strong leadership and project management skills.
Utilized project management skills to develop and implement comprehensive goals and objectives for the 275,000-square-foot multi-use sport, recreation, and event facility, aligning with the division's mission and ensuring effective execution.
Conducted analysis and evaluation of department programs to identify improvement areas, leveraging analytical and problem-solving skills to enhance program development and drive operational efficiency.
Evaluated staffing requirements for events, programs, and fitness and aquatic areas, managing schedules to maximize productivity and service delivery efficiency.
Managed staffing, including hiring, scheduling, and performance evaluations, fostering a positive culture focused on professional development and growth.
Developed and implemented policies, procedures, and protocols for safe and effective facility operations, promoting safety and well-being for all users.
Coordinated with internal and external stakeholders to execute successful events and programs, enhancing engagement and promoting collaboration.
Conducted research and analysis to inform decision-making and operational effectiveness, implementing strategic initiatives for continuous improvement.
Fostered cooperative relationships with internal and external stakeholders to drive economic development efforts, demonstrating strong interpersonal skills and commitment to collaboration.
Acted as a spokesperson for the department, promoting the value of the facility and its services to stakeholders.
Assistant Director of Housing
Lake Superior State University
08.2017 - 05.2021
Developed comprehensive housing programs for improved community development and engagement.
Streamlined maintenance processes, reducing response times and improving building conditions.
Implemented cost-effective measures to reduce operating expenses without sacrificing quality of service.
Oversaw financial operations, ensuring budget compliance and optimizing resource allocation.
Improved communication between staff and residents through regular meetings and transparent reporting practices.
Provided leadership, guidance and support to staff members.
Implemented strategies to increase public awareness of social and community service programs.
Substance Abuse Support Counselor
Great Lakes Recovery Center
03.2015 - 05.2017
Provided compassionate support and assessment to clients struggling with addiction and relationship issues, applying active listening skills to understand their unique needs and concerns
Devised customized strategies to prevent high-risk behaviors and promote recovery and wellness.
Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
Increased patient engagement in group therapy sessions by fostering a safe and supportive environment for open communication.
Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
Education
Master of Science - Public Administration
Grand Canyon University
Phoenix, AZ
03.2024
Bachelor of Science - Political Science
Lake Superior State University
Sault Ste. Marie, MI
01.2014
Skills
Problem-solving aptitude
Self Motivation
Multitasking Abilities
Interpersonal Communication
Professionalism
Policy Implementation
Facilities Management
Budgeting and Financial Management
Personnel Management
Compliance
Certification
Certified Pool Operator
Emergency Management Institute U.S. Department of Homeland Security
IS-00100.HE Introduction to the Incident Command System
IS-00200.b ICS FOR Single Resources and Initial Action Incident
IS-00700.a National Incident Management Systems
IS-00800.b National Response Framework, An Introduction
IS-00907 Active Shooter: What You Can DoEmergency Response Solutions Industrial Safety Consultants, Inc.
Michigan State University, School of Criminal Justice
Emergency Operations Center: Awareness
Evacuation Coordinator
Emergency Response Team Coordinator
Unified Command - Awareness Level
Incident Command System - Awareness Level
Incipient Fire Fighting: Awareness Level
Bloodborne Pathogens
State Fire Marshal
State of Maryland
Crowd Manager Workshop
Community Service
City of Sault Ste. Marie | Sault Ste. Marie, MI Planning Commission | March 2018 – June 2023
City of Sault Ste. Marie Police Department | Sault Ste. Marie, MI Non-Sworn Auxiliary Officer | March 2017 – June 2023
Chippewa County Community Foundation | Sault Ste. Marie, MI Board Member | November 2022 – Present
Additional Information
Additional Work Experience
Lake Superior State University- Food Services Department | Dishwasher,
Lake Superior State University- Food Services Department | Cook
Lake Superior State University – Norris Center | Clerk
Prudential Security - Security Guard for Denby High School
Wayne State University - Intern
IKEA - Dishwasher
Community Involvement
City of Sault Ste. Marie | Sault Ste. Marie, MI
Planning Commission | March 2018 – June 2023
City of Sault Ste. Marie Police Department | Sault Ste. Marie, MI
Non-Sworn Auxiliary Officer | March 2017 – June 2023
Chippewa County Community Foundation | Sault Ste. Marie, MI
Board Member | November 2022 – Present
Special Populations Coordinator & Academic Advisor at Kirtland Community CollegeSpecial Populations Coordinator & Academic Advisor at Kirtland Community College