Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Derric Wright

Baton Rouge,LA

Summary

Seeking a challenging atmosphere that is growth and people oriented. I am a hard-working individual with proven leadership and interpersonal skills. I am a dedicated team player that can be relied upon to help your company achieve its goals. Seeking to apply my acquired knowledge and work experience to effectively meet or exceed your expectations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Fedex TSS
Baton Rouge, LA
07.2021 - 10.2023
  • Assists with preparing and monitoring budgets on a regular basis
  • Leads the department's performance management, monitoring and reporting activities
  • Schedules, monitors and assures training is acquired
  • Performs other related duties as assigned
  • Provides direction to Director of Operations, Business Contacts, Lead Drivers, and Drivers
  • Knowledgeable in the application of labor agreements, work rules, policies, and procedures
  • Meets with employees to discuss the problem and the performance standards that were expected and gained his or her agreement to correct the problem
  • Attends any required training and meetings to keep abreast of authority news and developments.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Warehouse Supervisor

Memphis Dream Center
Memphis, TN
07.2019 - 07.2021
  • Maintained a safe working environment
  • Responsible for cleaning and maintaining fleet vehicles and all different areas of the warehouse
  • Trained 2 new hires, Trained 10 Volunteers for daily commitments
  • Oversee over 200 Volunteers
  • Created a process to distribute food
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Create and build relationships with community partner
  • Obtained Forklift license
  • Operate forklift and pallet jacks
  • Plan, organize, supervise, and participate in daily warehouse operations and activities, including the receipt, documentation, storage, safety, and distribution of equipment and supplies and maintenance of inventory
  • Order food and material
  • overseen and maintain Budget for Warehouse Supplies, Equipment, Material, and transportation
  • Route, schedule, pack and prepare orders for delivery; load vehicles; schedule and oversee deliveries and pick-ups
  • Create an Inventory form
  • Create a warehouse Policy and procedures
  • Create a transportation log.

Homeless Youth Director

Anne Arundel county and Partnership
Glen Burnie, MD
06.2016 - 06.2018
  • Screen youth utilizing the Casey Life Skills Assessment screening tool
  • Connect homeless youth with basic needs
  • Refer appropriate youth to the Partnership's unaccompanied homeless youth navigator for specific services and will provide transportation to access these services as needed
  • Refer youth to the Peak Youth Services or other community behavioral health services for trauma informed Cognitive Behavioral Therapy as needed
  • Identify up to 15 youth for more intensive interventions, including enrollment in the mentoring cohort
  • Maintain appropriate records of all activities, which may include, but is not limited to: outreach tracking logs, staffing schedules, referrals for youth, participant/client records for youth screened and/or who are referred for additional services (including demographic data), logs and participant progress notes for youth enrolled in the mentoring cohort, etc.
  • Coordinated and facilitated youth-led activities to engage teens in meaningful conversations about current events.
  • Developed and implemented educational programs for youth that focused on developing life skills, such as communication and problem solving.
  • Implemented a mentorship program to help build relationships between young adults and adult mentors within the community.
  • Served as an advocate for young people by representing their interests both internally within the organization as well as externally through public engagements or policy advocacy efforts.
  • Recruited and trained volunteers who would be responsible for leading various activities or providing assistance with special projects related to youth development initiatives.
  • Collaborated with community agencies and city departments to create youth program opportunities.
  • Prepared and distributed flyers, press releases and brochures to gain interest in established programs and events.

Sales Associate

TMOBILE
Baton Rouge, LA
10.2015 - 01.2016
  • Provides exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs
  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities and excelling in quality metrics
  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location
  • Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures
  • Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards
  • Complete accurate paperwork and transactions according to company policies and procedures
  • Share customer experience with the rest of your team including Management
  • Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.

La-CIM Foster Care Youth Coordinator

HPServe.org
11.2013 - 01.2015
  • Responsible for recruiting and training youth mentors
  • Research, develop and implement the best practices regarding the program
  • Lead and oversee team meetings
  • Travel and establish Regional Youth contacts for overseeing youth in several designated areas
  • Attend trainings, meetings, and assessments regarding at risk youth.

Street Outreach Program Youth Specialist

HPServe.org
10.2011 - 09.2013
  • Responsible for planning and coordinating weekly outreaches and activities
  • Manage caseloads for up to sixteen youth, holding each responsible and accountable for personal growth
  • Hold and attend Stakeholder meetings involving current and updated information.
  • Assisted in developing and implementing individualized service plans for youth.
  • Conducted assessments of client needs and developed strategies to help them achieve their goals.
  • Facilitated group sessions focusing on topics such as conflict resolution, self-esteem building.
  • Created an environment conducive to learning by establishing clear expectations.
  • Organized recreational activities that promoted positive development among participants.

Education

High school diploma -

Skills

  • Communication skills
  • Teamwork
  • Analytical and problem-solving skills
  • Personal management skills
  • Interpersonal effectiveness
  • Computer/technical literacy
  • Learning skills
  • Leadership/management skills
  • Strong work values, Dependability, honesty, self-confidence and a positive attitude
  • Time Management Skills
  • Leadership Development
  • Mentoring
  • Mental Health
  • Crisis Intervention
  • Individual / Group Counseling
  • Behavioral Health
  • Social Work
  • Motivational Interviewing
  • Case Management
  • Logistics
  • Warehouse Supervisor Experience
  • Conflict Management
  • Warehouse Management
  • Program Development

Certification

  • Retail Sales associate
  • Employee of the Month
  • Customer Service Training
  • Accounting - Control and Monitoring of Cash Certificate
  • Forklift Certification

Additional Information

My background as a homeless youth have made me versatile, with strong interpersonal skills. My adaptability and my drive to succeed, as well as exceed expectations, have been my strongest attributes in the workplace. I have a heart to help others meet and exceed their goals. I believe I would be an asset to any company wishing to blow the goals set for themselves out of the water! I would love to be given the opportunity to put my skills and leadership capabilities to work for you.

Timeline

General Manager

Fedex TSS
07.2021 - 10.2023

Warehouse Supervisor

Memphis Dream Center
07.2019 - 07.2021

Homeless Youth Director

Anne Arundel county and Partnership
06.2016 - 06.2018

Sales Associate

TMOBILE
10.2015 - 01.2016

La-CIM Foster Care Youth Coordinator

HPServe.org
11.2013 - 01.2015

Street Outreach Program Youth Specialist

HPServe.org
10.2011 - 09.2013

High school diploma -

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Derric Wright