Summary
Overview
Work History
Education
Skills
Timeline
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Derricha Day

Birmingham

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon BHM1
04.2023 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.

Delivery Driver

Amazon Flex
12.2022 - 04.2023
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.

Breakfast Attendant

Hampton Inn & Suites By Hilton
06.2022 - 09.2022
  • Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
  • Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
  • Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
  • Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
  • Assisted with special dietary requests, accommodating guests'' needs and ensuring their satisfaction.
  • Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.

Retail Sales Associate

Rainbow Clothing Store
11.2019 - 03.2020
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

A.H. Parker High School
Birmingham, AL
05.2019

Skills

  • Storage Organization
  • Order Preparation
  • Warehouse Organization
  • Shipment Palletization
  • GPS Navigation
  • Order Verification
  • Food Restocking
  • Guest Satisfaction
  • Stocking
  • Guest Assistance
  • Order Processing
  • Customer Service
  • Regulatory Compliance
  • Money Handling
  • Time Management

Timeline

Warehouse Worker

Amazon BHM1
04.2023 - Current

Delivery Driver

Amazon Flex
12.2022 - 04.2023

Breakfast Attendant

Hampton Inn & Suites By Hilton
06.2022 - 09.2022

Retail Sales Associate

Rainbow Clothing Store
11.2019 - 03.2020

High School Diploma -

A.H. Parker High School
Derricha Day