With more than 15 years of experience in IT working in different industries such as software/hardware development, healthcare and education and I'm every enthusiastic about technology and like to try new things whenever possible.
I have worked in just about every aspect of IT be it Virtualization, Cloud, Kubernetes, Docker, Microsoft 365, Hosting Applications, Server Maintenance/Setup, SQL, File Systems, Networking, Desktop, Phone, and Printers just for example.
In addition to all my work experience I have an BS in Cloud Computing. I also have CompTIA Microsoft Azure/Office365 s, Google, CEH, ITIL certifications.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead, IT Systems Architect
Hexagon Mining
01.2023 - Current
Support/manage Azure and AWS VMs, Kubernetes, Docker and other applications.
Deploy Azure and AWS servers using Terraform, Bicep and ARM using
Azure Devops and Bamboo/Bitbucket.
Support, maintain and setup Windows server 2016, Windows server 2019, Windows server 2022, Ubuntu, CentOS, Red Hat, and Suse Linux.
Maintain Kubernetes infrastructure.
Maintain DevOps and CI/CD infrastructure.
Maintain Data-warehouse with Informatica and Tableau.
IT Systems Administrator
Hexagon Mining
02.2017 - 01.2023
Support, maintain and setup Windows server 2008 R2, Windows server 2012 R2, Windows server 2016, Windows server 2019, Windows server 2022, Ubuntu, CentOS, Red Hat, and Suse Linux.
Support/manage Azure and AWS VMs, Kubernetes, Docker and other applications.
Deploy Azure and AWS servers using Terraform, Bicep and ARM using Azure Devops and Bamboo/Bitbucket.
Create Batch, PowerShell and HTML.
Application and Development Server Support.
Windows 11, Windows 10, Windows 8, Windows 7 and Ubuntu support.
Maintain BI Applications such as Tableau.
Maintain MS SQL, Postgres and MySQL Servers.
Maintain Atlassian and JFrog Software Development platforms such as Jira, Confluence, Fisheye/Crucible, Bitbucket and Artifactory.
IS System Analyst
Arizona Community Physicians
02.2016 - 12.2016
Support/manage 50 Windows Server 2008/R2, Windows Server 2012/R2, AIX and Linux VMware
servers.
Create Batch, PowerShell, PHP, HTML and C# scripts/programs.
Create Remote Desktop environment using Windows Server 2012.
Maintain Remote Desktop environment in Windows Server 2008 R2.
Update/modify information on internal and external website
Setup/manage SQL, Oracle, Snapshot and file backups
Participate in project management meetings.
Train/teach help desk employees in how to resolve any issue they’re unable to resolve.
Create documentation to assist employees in how to resolve common issues.
Organize/re-cable/rack servers.
Assist in all company wide application.
Maintain applications that don’t have a fulltime application analyst.
Attended IT conferences relating to NetApp.
Manage RIS, PACS, Labdaq, GE Centricity Group Management and Penrad systems.
Provide 2nd tier help desk support.
Provided on-site/over the phone computer support for office staff, medical assistants, radiologist and
physicians.
Troubleshoot both hardware and software issues for Linux, Windows and Mac computers.
Removed malware and viruses from Windows 7, Windows 8, Windows 8.1 and Windows 10.
Setup/maintain Linux, Windows 7 Windows 8, Windows 8.1 and Windows 10.
Troubleshoot network equipment and phone systems.
Managed file permissions inside of a Windows domain.
Maintain Active Directory permissions.
Maintain a LDAP email directory.
Setup automated scripts to make active directory administration easier.
Setup Active Directory group polices (GPO).
Setup automated scripted software installations on KACE.
Setup computer images uses KACE.
Manage Sophos Antivirus, Web and Email Appliances.
Setup POP, IMAP and Office 365 accounts.
Assist application teams in anything they require.
Application System Analyst
Arizona Community Physicians
08.2015 - 02.2016
Manage RIS, PACS, Labdaq, GE Centricity Group Management and Penrad systems.
Monitor interfaces between Allscripts, GE RIS, GE PAC Universal Viewer.
Perform application upgrades to GE RIS, GE PACS Universal Viewer and GE Centricity Group Management.
Create plans to meet HIPPA requirements for applications.
Create update plans for RIS and PACS applications.
Resolve Dicom issues.
Setup SQL and Oracle backups.
Setup Medicom Dicom software.
IS Support/Systems Specialist
Arizona Community Physicians
03.2013 - 08.2015
Provided on-site/over the phone computer support for office staff, medical assistants, radiologist and
physicians.
Troubleshoot both hardware and software issues for Linux, Windows and Mac computers.
Removed malware and viruses from Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 8.1.
Setup/maintain Linux, Windows XP, Windows Vista and Windows 7 Windows 8, Windows 8.1, Windows 10.
Troubleshoot network equipment and phone systems.
Managed file permissions inside of a Windows domain.
Maintain Active Directory permissions.
Maintain a Lightweight Directory Access Protocol (LDAP) email directory.
Setup automated scripts to make active directory administration easier.
Setup Active Directory group polices (GPO).
Update and maintain Windows Servers.
Setup automated scripted software installations on KACE.
Setup computer images uses KACE.
Setup Thinclients using Thinstation to reuse old equipment.
Manage Sophos Antivirus, Web and Email Appliances.
Setup POP and IMAP accounts.
Student IT Support Specialist
University Of Arizona
04.2005 - 08.2010
Provided on-site/over the phone computer support for student, staff and faculty workers.
Troubleshoot both hardware and software issues for both Windows and Mac computers.
Removed malware and viruses from Windows XP, Windows Vista and Windows 7.
Updated/Installed Windows XP, Windows Vista and Windows 7.
Created instructional documents to help faculty and staff perform basic computer tasks. Such as VPN, wireless and software installations.
Supported Exchange 2000 and an Exchange system hosted by Intermedia.
Supported Android, iPhone, Palm OS and Windows Mobile devices.
Supported a small computer lab using Deepfreeze.
Performed on-site installations of new computers and provided onsite support whenever needed.
Order new computer parts and software and made recommendations for new computers.
Managed Windows Server 2003/2008/2012 file permissions, active directory and roaming profiles.
Setup/Troubleshoot printers and scanners.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT
07.2024
Associate of Applied Science - Computer Programming
Pima Community College
Tucson, AZ
12.2012
Skills
AWS
Cybersecurity
DevOps
Docker
Kubernetes
Linux
Microsoft 365
Microsoft Azure
Microsoft SQL
Postgres
VMWare
Windows Server
Certification
ITIL v4 Foundation Level
AWS Certified Cloud Practitioner
Linux Essentials
CompTIA Project+
CompTIA Cloud+
CompTIA Security+
CompTIA Network+
CompTIA A+
Certified Ethical Hacker (CEH)
Google Cybersecurity Certificate
Google Project Management Certificate
Google IT Automation Certificate
ITIL v3 Foundation Level
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure AI Fundamentals
Microsoft Certified: Azure Developer Associate
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Network Engineer Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: Azure Virtual Desktop Specialty
Microsoft Certified: Cybersecurity Architect Expert
Microsoft Certified: DevOps Engineer Expert
Microsoft 365 Certified: Fundamentals
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft Certified: Windows Server Hybrid Administrator Associate
Timeline
Lead, IT Systems Architect
Hexagon Mining
01.2023 - Current
IT Systems Administrator
Hexagon Mining
02.2017 - 01.2023
IS System Analyst
Arizona Community Physicians
02.2016 - 12.2016
Application System Analyst
Arizona Community Physicians
08.2015 - 02.2016
IS Support/Systems Specialist
Arizona Community Physicians
03.2013 - 08.2015
Student IT Support Specialist
University Of Arizona
04.2005 - 08.2010
Bachelor of Science - Cloud Computing
Western Governors University
Associate of Applied Science - Computer Programming
Pima Community College
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