Conflict Resolution: Acted as primary de-escalator for high-stress situations, ensuring safety and maintaining a calm environment-a key skill for Behavioral Health Tech roles.
High-Stakes Accountability: Managed all financial reporting and daily deposits, demonstrating the extreme integrity required for handling sensitive patient information.
Crew Worker
Subway
Pompano Beach, FL
12.2023 - 02.2025
Public Engagement: Developed rapport with diverse populations in a fast-paced environment, practicing the active listening and cultural competency required for peer support.
Assistant Manager, Seafood Department
Restaurant Depot
Pompano Beach, FL
11.2017 - 03.2022
Team Leadership & Mentoring: Led and trained a diverse team of employees, focusing on professional development and accountability-directly mirroring Peer Specialist mentoring.
Operational Documentation: Managed complex inventory systems and pricing, demonstrating the attention to detail needed for Relapse Prevention Plans and case management.
Advocacy Fundraiser (Democratic Party)
Integral Resources
Oakland Park, FL
02.2015 - 03.2017
Behavioral Advocacy: Used persuasive communication and rapport-building to engage the community on social issues, a skill critical for patient advocacy in the justice system.
Goal-Oriented Support: Worked within a target-driven environment to secure community support, similar to helping clients meet treatment plan milestones.