Conflict Resolution: Acted as primary de-escalator for high-stress situations, ensuring safety and maintaining a calm environment-a key skill for Behavioral Health Tech roles.
High-Stakes Accountability: Managed all financial reporting and daily deposits, demonstrating the extreme integrity required for handling sensitive patient information.
Crew Worker
Subway
Pompano Beach, FL
12.2023 - 02.2025
Public Engagement: Developed rapport with diverse populations in a fast-paced environment, practicing the active listening and cultural competency required for peer support.
Assistant Manager, Seafood Department
Restaurant Depot
Pompano Beach, FL
11.2017 - 03.2022
Team Leadership & Mentoring: Led and trained a diverse team of employees, focusing on professional development and accountability-directly mirroring Peer Specialist mentoring.
Operational Documentation: Managed complex inventory systems and pricing, demonstrating the attention to detail needed for Relapse Prevention Plans and case management.
Advocacy Fundraiser (Democratic Party)
Integral Resources
Oakland Park, FL
02.2015 - 03.2017
Behavioral Advocacy: Used persuasive communication and rapport-building to engage the community on social issues, a skill critical for patient advocacy in the justice system.
Goal-Oriented Support: Worked within a target-driven environment to secure community support, similar to helping clients meet treatment plan milestones.
Assistant Manager at Antara Assisted Care Services Limited (A Max Group Company)Assistant Manager at Antara Assisted Care Services Limited (A Max Group Company)