Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
28
28
years of professional experience
Work History
Program Manager / Case Manager/ Job Coach /Job Coordinator
Viaquest
05.2001 - Current
Assure that the atmosphere of overall service provision is therapeutic, provides optimal growth for individuals and preserves individual’s dignity and self-worth
Assure that all hiring, disciplinary action and termination of employees is completed consistently and per company standards as applicable
Assure employees received training in all areas of service delivery and ensure proper implementation on the individual’s service plan
Participate in team meetings and service as primary contact with all team members of individual served
Promote a positive and cooperative relationship with all outside contacts.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Identified program obstacles and communicated possible impacts to team.
Coached team members on productivity strategies to accomplish challenging goals.
Developed and maintained logistics workflows, procedures and reports.
EAP Coordinator I Production
Chrysler / Behr
01.1999 - 05.2013
Assist in the identification, education, referral and follow up of employees with problems which adversely affect job performance, or attendance relation to alcohol and drug dependencies, emotional disorders, or personal problems while assuring requisite confidentially standards
Worked with managers to implement company policies and goals
Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources
Analyzed productivity and profitability of key departments.
Liaised with production manager, suppliers and vendors to support production needs.
Coordinated with production team to support productivity targets and deadline management.
Collaborated with production team to support effective resource allocation.
Monitored and tracked progress of all production tasks for on-time delivery.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Forklift Operator
Rex Electronics
01.1996 - 01.1998
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% Incident rate
Unloaded, picked, staged and loaded products for shipping
Meet goals to primary customer with on time delivery of product
Rotated stock by code and receiving date
Maintained accurate stock records and schedules
Conducted monthly, quarterly and yearly inventories of warehouse stock.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Transported goods between warehouse locations according to shipment and storage needs.
Education
B.S: Sociology -
Central State University
Wilberforce, Ohio
Skills
Strong communicator
Ability to maintain accurate client records
Comfortable with diverse populations
MS Office proficient
Crane/hoist expert
Sales professional
Enterprise Resource Planning
Partnership Development
Procurement
Professional Writing
Compliance Enforcement
Accomplishments
Montgomery County Grand Jury Services Deputy Foreperson, 09/01/09, 01/01/10
Professional Overview
Well-rounded professional experienced in applying principles of Sociology to personnel handling, administration, management and marketing problems. Extensive knowledge of human and industry behavior and performance, mental processes and assessment methods.
Fellowships And Awards
Labor-Management EAP Training Conference Certification May 16th 2003, May 15th 2004, October 20th, 2006. EAP Development & Practice
Comp USA Computer Training Excel 2002.
Certificate of Grand Jury Service Montgomery County Common Pleas Court State of Ohio December 30, 2009
Certificate of Recognition November 12, 2001 for Active Participation in the "RED CROSS DISATER RELIEF FUND DRIVE".
Certificate Of Achievement November 2, 2010 for Safe Operation of Powered Industrial Walkie Trucks Behr Dayton Thermal Products.
Certificate Of Achievement April 1, 2008 for Safe Operation of Overhead Cranes and Slings Behr Dayton Thermal Products.
Certificate Of Achievement April 1, 2008 for the Safe Control of Hazardous Energy "Lockout Tagout" Behr Dayton Thermal Products.
Presentations
Employee Assistance Yearly Report in Sarasota Florida. 2002-2009
Timeline
Program Manager / Case Manager/ Job Coach /Job Coordinator
Viaquest
05.2001 - Current
EAP Coordinator I Production
Chrysler / Behr
01.1999 - 05.2013
Forklift Operator
Rex Electronics
01.1996 - 01.1998
B.S: Sociology -
Central State University
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