Derrick Brown
Chicago,IL
Summary
Highly reliable and experienced professional with a proven track record of driving bottom-line growth for clients and employers through tailored advice and innovative solutions. Motivated and results-driven, with over 10 years of experience in customer service and management. Skilled at quickly identifying customer needs and designing customized strategies to maximize company performance and profitability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Contractor
Self Employed Services
02.2020 - Current
- Manage and oversee business specializing in television mounting, LED lighting, furniture assembly, painting and more.
- Managed day-to-day operations which required such tasks as consulting with over 20-40 customers per week, collaborating closely with clients to understand project scope, and proposing optimal solutions for the best results.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
Warehouse Operations / Safety Coordinator
Target
01.2022 - 02.2023
- Able to be trained on and operate all powered equipment safely (including but not limited to Pallet Rider, Scissor Lift, Sit Down & Standup Forklift), and work at heights of up to 40ft where applicable.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Developed new training programs to address performance and knowledge issues.
- Recommended changes to company culture to improve safety and meet changing demands.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Conducted investigations into incidents and reported on findings.
- Responded to any emergencies as instructed and with utmost efficiency.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Stored stock in appropriate temporary or permanent warehouse locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Facilities Coordinator
JLL - Jones Lang-Laselle
04.2021 - 08.2022
- Oversee and manage entries and updates within the CMMS to endure accurate tracking of maintenance requests, schedules, and completions.
- Assist in preparation and management of documents, reports, and correspondences related to facility operations.
- Support facility management in the implementation of facility maintenance programs and projects.
- Coordinate with vendors and contractors for the scheduling of repairs and maintenance activities.
- Provide administrative support or district-wide facility initiatives.
Inventory Specialist Lead
Farmer's Fridge
08.2019 - 04.2021
- Using a requisition list, pick required goods from each department including the frozen dept, produce, and dry goods dept.
- Completed physical inventory counts each day of over 100 different products.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
General Contractor
AW Contracting
02.2017 - 08.2019
- Company has a contract with service king collision repair center,
- Picked up side work as a team in remodeling homes, and landscaping work as well.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Assessed Service King project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
- Managed large-scale construction projects within cost, quality and time constraints,
- Mentored and trained construction crews on best practices for high-performing site teams.
- Created insightful reports to document progress and expenditures for improved forecasting.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Education
Business Administration And Management
Wilbur Wright College
Chicago, ILElectrical Engineering
Wilbur Wright College
Chicago, ILSkills
- Excellent oral and written communication skills
- Sufficient knowledge of Microsoft Office (Word, Excel, and PowerPoint)
- Work Order Management
- Deadline Adherence
- Records coordination
- Equipment Repair
- Scheduling
- Schedule Management
- Budget Administration
- Data Entry
- Work Planning And Prioritization
Certification
- Facility Management Professional, International Facility Management Association - Issued 4/12/2022
- Forklift Certified
Timeline
Warehouse Operations / Safety Coordinator
Target
01.2022 - 02.2023
Facilities Coordinator
JLL - Jones Lang-Laselle
04.2021 - 08.2022
Independent Contractor
Self Employed Services
02.2020 - Current
Inventory Specialist Lead
Farmer's Fridge
08.2019 - 04.2021
General Contractor
AW Contracting
02.2017 - 08.2019
Business Administration And Management
Wilbur Wright College
Electrical Engineering
Wilbur Wright College