DERRICK BURNO
Washington
Summary
Detail-oriented and organized new graduate, skilled in providing administrative, operational, and logistical tasks with accuracy. Proficient in managing workflows, coordinating programs, and ensuring compliance with quality standards. Passionate about contributing to successful grant processes through effective communication, organizational expertise, and adaptability. Dedicated to meeting timelines and maintaining high-quality deliverables.
Overview
7
7
years of professional experience
Work History
Administrative & Customer Support
- Managed email communications, coordinated schedules, and maintained organizational systems.
- Ensured compliance with policies and quality standards in day-to-day operations.
- Greeted and directed over 300 visitors, enhancing their experience through professional and courteous interactions.
Commercial Janitorial Cleaner
Ronald Regan Washington National Airport
09.2025 - 12.2025
- Operated cleaning equipment to maintain cleanliness and hygiene standards in commercial spaces.
- Performed routine inspections to identify areas requiring additional cleaning or maintenance.
- Ensured compliance with safety protocols and proper use of cleaning chemicals and tools.
- Collaborated with team members to optimize cleaning schedules and workflow efficiency.
- Load/unload luggage, cargo, and mail, operate ground support equipment
- performs basic aircraft servicing ( lavatories)
Cashier
Family Dollar
10.2021 - 11.2023
Teacher’s Aide
Summer Youth Employment Program (SYEP)
06.2019 - 08.2022
Education
Bachelor of Arts - Liberal Studies, emphasis in Kinesiology
Delaware State University
Dover, DE05.2025
High School Diploma - undefined
Thurgood Marshall Academy
Washington, DC06.2020
Skills
- Administrative Support: Skilled in managing paperwork, maintaining records, and ensuring compliance with quality standards
- Communication: Experienced in responding to customer inquiries via email, phone, and in-person, ensuring excellent service
- Organizational Expertise: Proficient in multi-tasking, prioritizing, and maintaining smooth workflows in team environments
- Technology: Knowledgeable in website coordination and adept at ensuring timely updates
- Adaptability and Teamwork: Quick to adjust to new challenges and contribute effectively to collaborative projects
Timeline
Commercial Janitorial Cleaner
Ronald Regan Washington National Airport
09.2025 - 12.2025
Cashier
Family Dollar
10.2021 - 11.2023
Teacher’s Aide
Summer Youth Employment Program (SYEP)
06.2019 - 08.2022
Administrative & Customer Support
High School Diploma - undefined
Thurgood Marshall Academy
Bachelor of Arts - Liberal Studies, emphasis in Kinesiology
Delaware State University