Summary
Overview
Work History
Education
Skills
Accomplishments
Proficient Computer Skills
Timeline
Generic

Derrick Burns

Raymore,MO

Summary

Dynamic Operations Manager with extensive experience at Grainger Distribution Center, adept in strategic planning and enhancing process efficiency. Proven track record in employee development and cross-functional collaboration, driving significant improvements in team performance and customer service. Strong knowledge of business operations and a commitment to safety and compliance.

Overview

31
31
years of professional experience

Work History

Operations Manager

Grainger Distribution Center
Kansas City, MO
06.2023 - Current
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Coordinated with other departments to ensure efficient operations.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Inventory Supervisor

Grainger Distribution Center
Kansas City, MO
03.2022 - 06.2023
  • Reported on inventory operations, stock levels and adjustments.
  • Identified opportunities to boost efficiency and optimize cost-effectiveness.
  • Performed root cause analysis on inventory discrepancies and implemented impactful solutions.
  • Reviewed inventory control reports ensuring accuracy and completeness.
  • Collaborated with upper management to review and forecast stock levels.
  • Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
  • Monitored and verified quality and specifications of incoming raw materials against packing list and bills of lading.
  • Analyzed daily inventory reporting to identify and correct errors, plan workflows and meet ordering requirements.
  • Facilitated disposition of outdated inventory while mitigating cost impact.

Warehouse Operations Supervisor

Grainger
Kansas City, MO
02.2016 - 03.2022
  • Supervised material flow, storage and global order fulfillment.
  • Oversaw warehousing and storage practices and housekeeping.
  • LED a rapid pace operation to meet tight deadlines.
  • Proactively identified and solved complex problems impacting operations management and business direction.
  • Monitored multiple databases to keep track of all company inventory
  • Implemented organizational processes to build more cohesive operation and better quality service.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Onboarded, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.

Team Lead

Grainger
Kansas City, MO
04.2011 - 02.2016
  • I lead the GGS Rework team and ICQA offsite team.
  • I fostered positive employee relationships through communication, training and development coaching.

DC Associate

Grainger
Denver, CO
08.2006 - 04.2011
  • Supported management team to facilitate task completion and meet performance goals.

Honorably Discharged

U.S. Army Reserve, U.S. Army
Denver, CO
01.1994 - 01.2002

Education

FTM Certificate - Business Management

First Time Managers Course
2016

Skills

  • Operational Business Acumen
  • Operational Planning
  • Order Fulfillment
  • Proven Leadership Skills

Accomplishments

  • Part of team that led to GUS outbound team to a achieving gold award in 2024
  • Led GUS outbound team to record low Order Accuracy errors in 2024
  • Led GUS outbound team to exceed LPH Goals in 2023 and 2024
  • Led the inventory and logistic team through annual physical Inventory
  • Led a team on implementing a pallet identification process to reduce missed shipments in two different operations
  • Led GUS outbound team through changeover from MOVE to EWM
  • Part of team that led GGS from Syspro to EWM
  • Provided leadership and training to the GGS Caves team on RF scanner operations.
  • Led Campus Toy drive to record donations three consecutive years.

Proficient Computer Skills

  • Microsoft Office
  • EWM

Timeline

Operations Manager

Grainger Distribution Center
06.2023 - Current

Inventory Supervisor

Grainger Distribution Center
03.2022 - 06.2023

Warehouse Operations Supervisor

Grainger
02.2016 - 03.2022

Team Lead

Grainger
04.2011 - 02.2016

DC Associate

Grainger
08.2006 - 04.2011

Honorably Discharged

U.S. Army Reserve, U.S. Army
01.1994 - 01.2002

FTM Certificate - Business Management

First Time Managers Course

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Derrick Burns