DERRICK CARR
WEST COVINA,CA
Summary
A dedicated team player with 20+ incorporated years of experience in the transportation & Communication industries I am seeking a challenging position where I can apply my driving expertise, exceptional customer service skills and technical knowledge. I am ready and willing to work in a dynamic and collaborative environment that fosters teamwork, innovation, and professional growth.
Overview
28
28
years of professional experience
Work History
Route Driver
Keolis
Orange, California
12.2024 - Current
- Loaded and unloaded delivery vehicles with products to ensure accurate order fulfillment.
- Contacted customers prior to delivery to coordinate delivery times.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Adhered strictly to safety requirements while operating a commercial vehicle.
- Collected payments from customers when applicable.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed DOT regulations when driving commercial motor vehicles.
- Stayed up-to-date with routes, traffic patterns, hazardous conditions.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
Bus Operator
MTA
Los Angeles, CA
09.2009 - 02.2022
- Follow planned routes
- Safely pick up & drop off passengers
- Provide world class customer service
- Submit reports of mechanical issues & delays
- Perform frequent safety inspections
- Inspected interior of bus after each trip for any lost items left behind by passengers.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Adhered to set schedules while operating buses safely along assigned routes.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Provided route, schedule and fare information to passengers.
- Collected fares and provided route updates and schedule information.
- Handled passenger emergencies or disruptions.
- Observed local laws and regulations governing public transportation operations throughout the city.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Provided courteous customer service at all times while interacting with riders and colleagues alike.
- Assisted disabled passengers with boarding and exiting the bus at designated stops.
- Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
Campus Security Officer
Citrus College
Glendora, CA
02.2007 - 09.2009
- Patrols and monitors school campus
- Protects students, staff & property
- Communicate with Law Enforcement agencies
- Counsels students, visitors, and personnel on rules and regulations and appropriate behavior
- Checks and secures alarms
- Reports hazardous or unusual conditions or malfunctions observed
- Participated in drills designed to test the effectiveness of emergency response plans.
- Patrolled assigned areas of campus property to detect any criminal activity or disturbances.
- Communicated effectively with supervisors regarding daily shift assignments and tasks completed while on duty.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Provided friendly and professional assistance to employees, visitors and customers.
- Interacted with local police department personnel as needed for assistance in resolving issues at the university level.
- Provided safety and security services to students, faculty, and staff on campus.
Telecommunications Technician
Tekeystems
Los Angeles, CA
02.1997 - 02.2006
- Hands and eyes support for MCI customers who has servers and routers on Location
- Hands and eyes support for equipment located in MCI data center
- Working to solve trouble tickets
- Building circuits and extending circuits to customer cabinets
- Wire wrapping and testing T1's and building coax cables
- Provided company users with tech support for IT problems and account maintenance.
- Provided technical support for customers in troubleshooting system problems.
- Provided technical support for day-to-day maintenance activities including patching, upgrades, application builds, and data refreshes.
- Resolved customer issues related to telecom services by providing technical support over phone or email.
- Tested connections to verify power supplies and communication link functionality.
- Disassembled equipment, inspecting and tested wiring to locate and repair problems.
Education
GED -
Aerotek
Ft Worth, TxCriminal Justice - Criminal Justice
Tarrant County College
Ft Worth, TxCriminal Justice - Criminal Justice
Rio Hondo College
Whittier, CASkills
- Adaptability
- Critical thinking
- Time management
- Communication
- Technical Expertise
- Troubleshooting
- Problem Solving
- Leadership
- Attention to detail
- Oral & writing communication
- Multi-tasking
- Physical Stamina
- Order pulling
- Shipping & Receiving
- Excellent customer service
- Vehicle inspections
- Effective communication
- Conflict resolution
- Strong work ethic
- Safe driving practices
- Regulatory compliance
- Equipment operation
- Professional appearance
- Equipment monitoring
Timeline
Route Driver
Keolis
12.2024 - Current
Bus Operator
MTA
09.2009 - 02.2022
Campus Security Officer
Citrus College
02.2007 - 09.2009
Telecommunications Technician
Tekeystems
02.1997 - 02.2006
GED -
Aerotek
Criminal Justice - Criminal Justice
Tarrant County College
Criminal Justice - Criminal Justice
Rio Hondo College