Derrick Childs
Orlando,Florida
Summary
Customer-oriented General Manager with 25 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
19
19
years of professional experience
Work History
General Manager
Autonation Chevrolet West Colonial
Orlando, FL
05.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Trained employees on duties, policies and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Led employee evaluations with constructive feedback to boost performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delegated work to staff, setting priorities and goals.
General Manager
Autonation Chevrolet Airport
Orlando, FL
05.2022 - 05.2022
General Manager
AutoNation Honda Bel Air
Mobile, AL
04.2020 - 05.2022
General Sales Manager
Autonation Chevrolet Airport
Orlando, FL
01.2019 - 04.2020
New/Used Car Sales Manager
AutoNation Toyota Winter zPark
Winter Park , FL
01.2015 - 12.2019
New Car Sales Director
AutoNation Acura Noeth Orlando
Sanford, FL
01.2014 - 06.2015
Sales Manager
Autonation Chevrolet West Colonial
Orlando, FL
06.2013 - 01.2014
Transportation Owner
Park Avenue Media LLC
Orlando, FL
02.2009 - 05.2013
Director of Vip Sales
Mercedes Benz South Orlando
Orlando, FL
07.2005 - 01.2009
Education
Some College (No Degree) - Sports Managment
San Jose State University
San Jose, CASkills
- Vendor Sourcing
- Expense Control
- Supply Chain Management
- Staff Supervision
Custom
- Played Professional Football
Timeline
General Manager
Autonation Chevrolet West Colonial
05.2022 - Current
General Manager
Autonation Chevrolet Airport
05.2022 - 05.2022
General Manager
AutoNation Honda Bel Air
04.2020 - 05.2022
General Sales Manager
Autonation Chevrolet Airport
01.2019 - 04.2020
New/Used Car Sales Manager
AutoNation Toyota Winter zPark
01.2015 - 12.2019
New Car Sales Director
AutoNation Acura Noeth Orlando
01.2014 - 06.2015
Sales Manager
Autonation Chevrolet West Colonial
06.2013 - 01.2014
Transportation Owner
Park Avenue Media LLC
02.2009 - 05.2013
Director of Vip Sales
Mercedes Benz South Orlando
07.2005 - 01.2009
Some College (No Degree) - Sports Managment
San Jose State University
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