Derrick Cook
Muncie,IN
Summary
Highly-motivated Managing Partner with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Effective manager and team motivator with a commitment to excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Managing Partner
Red Robin
Carmel, IN
06.2023 - Current
- Ensured compliance with health and safety regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Created weekly schedules for staff members based on anticipated business volume.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Monitored daily financial transactions and prepared weekly reports for management review.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Trained and supervised staff members in all aspects of restaurant operations.
Assistant General Manager
Ruby Tuesday
Muncie, IN
01.2020 - 06.2023
- Monitored inventory levels and placed orders for new stock as needed.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured compliance with company policies, procedures, and regulations.
- Prepared weekly schedules for staff members based on their availability.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Motivated and led team members to work together to achieve targets.
- Enhanced team engagement and performance with weekly updates and informational meetings.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
Education
High School Diploma -
Alexandria-Monroe High School
Alexandria, IN05-2015
Skills
- Firm financial oversight
- Operations Management
- Interviewing expertise
- Food safety expertise
- Team leadership strength
- Cost Reduction
Certification
- ServSafe Certificate
- ServSafe Proctored
- Liquor License
Timeline
Managing Partner
Red Robin
06.2023 - Current
Assistant General Manager
Ruby Tuesday
01.2020 - 06.2023
High School Diploma -
Alexandria-Monroe High School
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