Derrick Daniels
Woodbury,NJ
Summary
After graduating from Rowan University, I have been employed in various positions. I am now focusing on obtaining not just a job, but a position in your organization that will allow me to grow as a professional worker. I am hardworking, passionate, and willing to learn. I am eager to secure an entry-level clerk position in your organization. You will find that I am a team player, and I am eager to help our team achieve its goals.
Overview
12
12
years of professional experience
Work History
Server Assistant
City Winery
10.2022 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted with dining room set up prior to and after service period.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
Associate
Amazon
09.2018 - 02.2022
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assembled pallets and crates for secure transportation of materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Strapped items down over protective padding to secure throughout transportation.
- Completed fast loading and unloading of trucks carrying freight and materials.
- Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
- Followed safe handling processes for different types of loads and materials.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Balanced loads and secured items for safe and damage-free transport to destinations.
- Sorted and delivered materials to different work areas and staff.
Front Desk Clerk
Health Associates Of South Philadelphia
06.2012 - 08.2013
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Entered and updated sensitive customer information during check-ins and room changes.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
Bachelor of Science - Music Industry
Rowan University
Glassboro, NJ05.2019
Skills
- Problem-Solving
- Clear Communication
- Team Leadership
- Decision-Making
- Conflict Resolution
- Professionalism
- Stress Management
- Computer Literacy
- Organizational Skills
Timeline
Server Assistant
City Winery
10.2022 - Current
Associate
Amazon
09.2018 - 02.2022
Front Desk Clerk
Health Associates Of South Philadelphia
06.2012 - 08.2013
Bachelor of Science - Music Industry
Rowan University