Summary
Overview
Work History
Education
Skills
Volunteer at My church, Play lots of sports
Timeline
Generic

Derrick Dickey

Saint Petersburg,FL - Florida

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Hardworking Full-Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Overview

40
40
years of professional experience

Work History

Floor Partner/Personal Shopper Assistant

Sam's Club
Clearwater, FL
05.2017 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty
  • Worked with over 4 customers daily to fulfill specific [Type] orders according to customer needs and inventory availability

Personal Support Worker

Let's Talk Speech & Language Therapy Services
Kenneth City, FL
03.2002 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
  • Documented vitals, behaviors and medications in client medical records
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Consulted with supervisors to assess cases and plan strategies for enhancing care
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
  • Assisted with daily living activities, running errands and household chores

Teacher's Assistant

P.C.S.B
Largo, FL
09.2007 - 03.2017
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Worked with lead teacher to monitor class schedule and take attendance
  • Organized and led practice, research and lab assignments
  • Maintained safety and security by overseeing students in recess environments
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency

Support Manager

Walmart Supercenter
ST Peterburg, FL
03.2004 - 09.2007
  • Coached employees through day-to-day work and complex problems.
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.

ICS Stocker

Walmart Supercenter
Pinellas Park, FL
05.2001 - 03.2003
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Verified contents of inventory loads against Bills of Lading.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Verified contents of inventory loads against Bills of Lading
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
  • Maintained and organized inventory receipts and processed changes to reduce process lags
  • Completed physical inventory counts each month
  • Recorded adjustments, pallet audits and tracked discrepancies
  • Completed stock inventories to identify and address issues negatively impacting controls
  • Checked prices and calculated totals for accurate invoice processing
  • Performed data entry and completed proper paperwork
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels
  • Coordinated, collected and maintained vendor and organizational records
  • Addressed supply problems and developed creative solutions to prevent delays
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
  • Managed inventory team to achieve optimal productivity and inventory control
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic
  • Strategized, introduced and updated purchasing procedures and objectives to adapt to shifting customer demand
  • Utilized [Software] to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures

Education

High School Diploma -

Geroge Wythe High
Richmond, VA
06.1992

Completion Certificate - Food And Nutrition

R.C.E.C
Richmond, VA
05.1990

Skills

  • Professional Correspondence
  • Customer Service
  • Proper Storage Procedures
  • Sales Proficiency

Volunteer at My church, Play lots of sports

I Have been at Church since July 1999 When i got there i met A lot of people: From then on i started learn about the church: I am a Royal Ranger Commander, I help with parking on Sunday and i help with offering: I'm apart of the safety team as well: I have been of on 9 mission trip I am in charge of games for VBS,VBX Harvest festival I cook for this event when we have it: I took a leaderships class and i finish it it took 11 months to do: I am a Head Coach for area 7 Special Olympics I Coach since 2002 I Coach Different sports, Softball, Bowling, Basketball, Soccer, Volleyball, Trach&field: I can Coach and play i took the class so i could do both Great filling when you're out there with them:

Timeline

Floor Partner/Personal Shopper Assistant

Sam's Club
05.2017 - Current

Teacher's Assistant

P.C.S.B
09.2007 - 03.2017

Support Manager

Walmart Supercenter
03.2004 - 09.2007

Personal Support Worker

Let's Talk Speech & Language Therapy Services
03.2002 - Current

ICS Stocker

Walmart Supercenter
05.2001 - 03.2003

High School Diploma -

Geroge Wythe High

Completion Certificate - Food And Nutrition

R.C.E.C

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Derrick Dickey