Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

Derrick Flores

San Antonio

Summary

Knowledgeable individual skilled in multiple trades, including electrical, plumbing and carpentry. Successfully work with various personalities to meeting very tight deadlines on a variety of commercial and residential projects.

Orderly Plumber possessing certification in Residential Utilities Installer and ARDC endorsement. Proficient in drainage system repair and custom plumbing systems. Focused and competent professional with over nine years of experience in installing and replacing all plumbing systems and all material in water supply lines. In-depth knowledge of sweating, crimp tool and hydro jet operations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

General Contractor

BA Concepts
09.2018 - Current
  • Managed talented teams of electricians, carpenters, plumbers and other craftsmen on commercial and residential projects.
  • Maximized cost savings by assessing subcontractor bids before completing contract agreements.
  • Reviewed contractor invoices, approving payments on acceptable work.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Oversaw annual budget to handle supply, labor and maintenance needs.
  • Implemented systems to improve process efficiency and reduce project duration.
  • Managed hiring for certain roles and actively coordinated talent management and recruitment.

Apprentice Plumber

Elmer’s Home Services
01.2024 - 04.2025
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Installed plumbing systems and fixtures in residential and commercial properties.

Customer Acquisition Manager

Club Oasis
03.2011 - 06.2018
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Military Police Soldier

U.S. Army Active Duty
07.2005 - 10.2010
  • Secured and protected military property, assets and personnel.
  • Implemented tactics, procedures and techniques for defense systems.
  • Operated and maintained armored vehicles.
  • Engaged targets in low-light conditions with night vision equipment.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Spearheaded patrol operations and led security forces teams to support battlefield operations.
  • Maintained security of local areas and performed route clearance for visiting high-ranking officials.
  • Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
  • Mitigated risk, providing immediate emergency response security.

Sales Associate

Lids Hat World
02.2004 - 06.2005
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.

Sales Associate

Footaction USA
01.2003 - 06.2005
  • Recommended accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.

Education

GED -

St Phillips College

High School Diploma -

Highlands High School
San Antonio, TX

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ
09-2028

Skills

  • P>Project safety
  • P>Management
  • P>Design and planning
  • P>Quality control
  • Plumbing systems
  • Bidding Jobs

Personal Information

Title: Sales Associate

Certification

  • Residential Utilities Installer Endorsement
  • Drain Cleaner Endorsement

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Apprentice Plumber

Elmer’s Home Services
01.2024 - 04.2025

General Contractor

BA Concepts
09.2018 - Current

Customer Acquisition Manager

Club Oasis
03.2011 - 06.2018

Military Police Soldier

U.S. Army Active Duty
07.2005 - 10.2010

Sales Associate

Lids Hat World
02.2004 - 06.2005

Sales Associate

Footaction USA
01.2003 - 06.2005

High School Diploma -

Highlands High School

GED -

St Phillips College

Bachelor of Science - Business Administration And Management

University of Phoenix

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Derrick Flores