Dependable technical professional with 8+ years of experience supporting production lines, equipment reliability, and quality standards. Skilled in diagnosing issues, training operators, and collaborating with maintenance and operations teams. Focused on reducing downtime and improving workflow.
Work History
Technical Specialist
3 Years 3 Months
Mercury Paper | 07.2023 - Current
Calibrated instrumentation and verified measurements for consistent product quality.
Diagnosed process and equipment issues to restore production flow quickly.
Collaborated with maintenance and operations teams to resolve technical breakdowns.
Analyzed production data to identify inefficiencies and support process improvements.
Trained operators on equipment procedures, safety practices, and troubleshooting steps.
Supported preventive maintenance planning to reduce unplanned downtime.
Monitored quality standards and recommended adjustments to maintain product specifications.
Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
Authored best practices documentation for use in new personnel onboarding processes.
Line Lead
6 Years 2 Months
Mercury Paper | 05.2017 - 07.2023
Coordinated production line workflow to maintain steady output and balanced staffing.
Trained new operators on line procedures, safety practices, and equipment setup.
Resolved minor equipment and process issues to reduce downtime and interruptions.
Enforced safety standards and housekeeping requirements across assigned work area.
Line Support
2 Years 2 Months
Mercury Paper | 03.2015 - 05.2017
Collaborated with line lead to ensure smooth operations flow.
Assisted fellow Operators with issues and or covering for breaks or absences.