Summary
Overview
Work History
Skills
Websites
Languages
Timeline
Generic

Derrick Garcia

San Antonio,TX

Summary

Experienced management professional prepared for leadership roles. Strong ability to drive operational efficiency and strategic growth while ensuring seamless team collaboration. Skilled in handling complex projects, adapting to changing needs, and fostering results-oriented environment. Reliable with expertise in project management, team leadership, and process optimization.

Overview

7
7
years of professional experience

Work History

Associate General Manager

Brookfield Properties
07.2024 - Current
  • Collaborated with senior leadership to develop organizational strategies that aligned with company goals and objectives.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Assisted in budget tracking and execution of capital improvements for 1.2 million sq ft. asset with a total value of $3M.
  • Ensured regulatory compliance across all operations by staying informed on relevant laws and policies while implementing necessary changes as needed.
  • Achieved cost savings by renegotiating service contracts for managed properties.
  • Evaluated and interpreted legal documents such as, leases, assignments and affidavits for accurate record-keeping and lease management.
  • Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
  • Managed public relations efforts including press releases, media outreach, crisis management, securing speaking engagements at industry events.
  • Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
  • Assisted in budget preparation for property expenses, contributing towards cost-effective management practices.
  • Facilitated successful project completion by overseeing project timelines, coordinating cross-functional teams, and monitoring progress closely.

General Manager

Presidian Hospitality
10.2020 - 02.2024
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Assistant General Manager

Presidian Hospitality
12.2019 - 10.2020
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Interim General Manager/Assistant Manager

Presidian Hospitality
12.2018 - 12.2019
  • Assisted with the conversion and acquisition of Starwood Hotels to Marriott International.
  • Improved Guest Services scores by 4.5% YOY, and Overall Service by 3.1% YOY.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Assisted with the oversight of the full renovation of 151 guest rooms.
  • Processed payroll and cross reference time cards for accuracy.
  • Conducted weekly interdepartmental manager staff meetings to ensure goal retention.

Skills

  • Operations management
  • Training and development background
  • Financial reporting
  • Marketing initiatives
  • Sales techniques
  • Business development
  • Human resources
  • Budgeting and cost control
  • Team leadership expertise
  • Employee relations
  • Strategic planning skill

Languages

Spanish
Professional Working

Timeline

Associate General Manager

Brookfield Properties
07.2024 - Current

General Manager

Presidian Hospitality
10.2020 - 02.2024

Assistant General Manager

Presidian Hospitality
12.2019 - 10.2020

Interim General Manager/Assistant Manager

Presidian Hospitality
12.2018 - 12.2019

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