Derrick Garcia
Riverside,CA
Overview
13
13
years of professional experience
Work History
IT System Engineer
Onsite Computing, Inc.
Corona, CA
04.2023 - Current
- Managed, maintained and monitored automated end user incident and outage reporting
- Provided direct customer support, maintained reports on up-time, bandwidth usage, and server utilization
- Answered inbound call from the queue, documented any details and triage any ticket for better understanding on how to resolve the issue
- Worked on-site at customer locations changing and updating equipment to a high standard was always met
- Scheduled subcontractors for on-site visits to customer sites when needed
- Managed over 50 different Companies Various Operating Systems (Windows, Apple, ChromeOS, Mobile) – Project Implementation
Account Manager
Bluepoint Mortgage, LLC.
Newport, CA
09.2016 - 07.2022
- Managed mortgage loan process and built operational guidelines and Non- QM forms, while completing individual AMA work, disclosures, and documents
- Contributed to the development of Non-QM marketing materials
- Averaged over 90 fundings a month
Loan Set-Up Associate
Motive Lending, LLC.
Santa Ana, CA
10.2015 - 09.2016
- Introduced to the mortgage industry I trained and excelled in the Set-Up position eventually taking the lead position where I helped manage / train new hires
- Averaged 12 files a day
Sergeant – Administrative Chief
United States Marine Corps.
10.2011 - 10.2015
- Supervised, mentored and trained over 100 junior personnel
- I managed the process and execution of over 60,000 Marine's legal and financial information in an excess of over $500,000,000
- Managed millions worth of inventory and maintained a count of all issued equipment
- Meritoriously promoted to Corporal and Sergeant and served in multiple combat zones
Timeline
IT System Engineer
Onsite Computing, Inc.
04.2023 - Current
Account Manager
Bluepoint Mortgage, LLC.
09.2016 - 07.2022
Loan Set-Up Associate
Motive Lending, LLC.
10.2015 - 09.2016
Sergeant – Administrative Chief
United States Marine Corps.
10.2011 - 10.2015
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