Derrick Giannoni

• Placed explosives and performed mine-sweeping activities on land.
• Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
• Trained in use of tear gas, passive ordnance, and explosives.
• Directed installation and removal of minefields in combat operations areas, often working under time constraints and in volatile geographic areas.
• Employed, fired and recovered anti-personnel and anti-tank mines.
• Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Read maps, followed oral, and written instructions and used map books to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Managed team productivity and workflow to exceed quality standards.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Managed staff of six housekeepers.
• Evaluated employee performance and developed improvement plans.
• Communicated repair needs to maintenance staff.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Reviewed sales and gross profit report to assess company efficiency.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Followed safety regulations to maintain safe work environment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used hand-held scanners and physical logs to accurately track item movements.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Assembled, sealed, and loaded packages into correct trucks.

• Placed explosives and performed mine-sweeping activities on land.
• Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
• Trained in use of tear gas, passive ordnance, and explosives.
• Directed installation and removal of minefields in combat operations areas, often working under time constraints and in volatile geographic areas.
• Employed, fired and recovered anti-personnel and anti-tank mines.
• Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
• Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.
• Constructed and camouflaged infantry positions and equipment to prevent detection.
• Repaired damaged runways, flight lines and airfield infrastructure under combat conditions to rapidly return to flight operations.
• Trained in small arms, anti-armor and indirect fire weapons.

Provide and ensure a safe, friendly, and clean environment for each Guest.

Be conscientious of the Guests' needs and surroundings.

Perform laundry duties ensuring robes and linen are stocked.

Stock supplies throughout the spa for Guest and employees.

Cleaning and stocking of showers, and restrooms.

Answer phones, schedule services and assist Guests with any questions about their visit and hotel amenities.

Check Guests in for their spa services and check out at the end of their stay.

Sell products and spa services.

Take ownership in resolving Guest concerns and/or issues with patience, efficiency and professionalism.

Communicate and listen effectively with Management, Supervisors, Employees and Guests.

Under general supervision, performed a variety of part-time manual labor tasks in the maintenance of hotel, parkways, buildings, sidewalks, streets, and other areas of the property and facilities.

Performed watering, mowing, trimming, edging, and weeding.

Planted, trimed, and cultivated bushes, trees, flowers and shrubs; eradicated weeds.

Raked leaves, sweeped surfaces, and used blowers to clear debris from walkways, fields, paths, and other facilities; picked up and removeed trash.

Assisted with maintenance painting and light carpentry, mechanical, plumbing, and electrical duties.

Performed custodial functions such as vacuuming, sweeping, dusting, and cleaning of facilities and replenishment of supplies.

Constantly worked outdoors and subject to variable weather conditions and traffic, heat, dust, moisture and wetness as well as mechanical and electrical hazards, and applied chemicals.