Derrick Griffin
South Holland,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
New Car Inspector
Aim Inspection & Management
01.2013 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Material Handler
FedEx Ground
09.2017 - 03.2018
- Load FedEx ground trucks in proper loading position.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items into appropriate containers for shipment.
Assembly Worker
Elite staffing
08.2014 - 12.2015
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Customer Account Executive
Inparallel
05.2011 - 12.2013
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Reduced call wait times by efficiently managing call queues and prioritizing urgent requests.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Driver
Pizza Hut
12.2010 - 04.2011
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
Sales Associate
A J Wright
04.2010 - 12.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Inventory Clerk
Washington Inventory
05.2009 - 02.2010
- Maintained inventory count, tracked usage, and documented variances.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
Cab Driver
Chicago Local Cab Service
04.2008 - 04.2009
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Facilitated communication between dispatchers and drivers by relaying important information regarding scheduling changes or client requests.
- Informed passengers of estimated arrival times, remaining in constant communication during transit delays or detours.
- Navigated various routes with accuracy, using GPS and local knowledge to avoid traffic congestion.
Greeter
General Dollar
02.2007 - 12.2007
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Education
No Degree - Information Technology
Robert Morris University - Illinois
Chicago, ILHigh School Diploma -
West Town Academy
Chicago, IL06.2006
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Valid drivers license
- Clean Driving Record
Websites
Timeline
Material Handler
FedEx Ground
09.2017 - 03.2018
Assembly Worker
Elite staffing
08.2014 - 12.2015
New Car Inspector
Aim Inspection & Management
01.2013 - Current
Customer Account Executive
Inparallel
05.2011 - 12.2013
Driver
Pizza Hut
12.2010 - 04.2011
Sales Associate
A J Wright
04.2010 - 12.2010
Inventory Clerk
Washington Inventory
05.2009 - 02.2010
Cab Driver
Chicago Local Cab Service
04.2008 - 04.2009
Greeter
General Dollar
02.2007 - 12.2007
No Degree - Information Technology
Robert Morris University - Illinois
High School Diploma -
West Town Academy
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