Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrick Harrold

Summary

Proven expertise in workload management and client relationship building, demonstrated through dynamic roles at Southwest Airlines and other leading companies. Excelled in safety compliance and deadline adherence, ensuring smooth operations in high-pressure environments. Achieved significant improvements in operational efficiency and customer satisfaction, showcasing adaptability and a strong commitment to excellence.

Overview

11
11
years of professional experience

Work History

Independent Contractor

Crew One Production
02.2024 - Current

Stagehand or crew member involved in setting up, operating, and breaking down technical equipment like lighting, sound, and video for live events, concerts, television productions, or corporate events, often working as a temporary contractor on various projects depending on the production needs, and requiring physical labor to move and assemble equipment on location.

Ramp Agent

Southwest Airlines
11.2020 - 11.2023
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

Transporter

Hertz Car Rental
05.2017 - 11.2020
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Ramp Agent

Airport Terminal Services Inc
07.2014 - 08.2018
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

Education

General Studies

Chattahoochee Technical College
Marietta, GA
03.2012

High School Diploma -

Hillgrove High School
Powder Springs, GA
05.2010

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance

Timeline

Independent Contractor

Crew One Production
02.2024 - Current

Ramp Agent

Southwest Airlines
11.2020 - 11.2023

Transporter

Hertz Car Rental
05.2017 - 11.2020

Ramp Agent

Airport Terminal Services Inc
07.2014 - 08.2018

General Studies

Chattahoochee Technical College

High School Diploma -

Hillgrove High School
Derrick Harrold