DERRICK HAWKINS
Bradenton,FL
Summary
- 7 years of network service experience in coaxial, fiber, and Ethernet technologies.
- 7 years experience in implementation of fiber and Ethernet network technologies and CATV & CMTS Services
- 7 years of project management and time management of multiple projects
- 7 years remote & onsite management of CATV and CMTS network systems
- Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
05.2023 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
Network Field Tech
International Satellite Systems
09.2016 - 04.2023
- Implementation of fiber and Ethernet network technologies and CATV & CMTS Services
- Network service in coaxial, fiber, and Ethernet technologies
- Project management and time management of multiple projects
- Remote & onsite management of CATV and CMTS network systems.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Education
Technical Degree - Computer Networking
Manatee Technical College
Bradenton, FL04.2011
Skills
- A, Net Certifications
- CCNA training
- Effective Time Management
- Ability to Multitask
- Communication Skills
- Continuous Learning
- Excellent Customer Service Skills
- Critical Thinking
- Team Collaboration
- Network Security
- Software Upgrades
- Hardware Maintenance
Current
True
References
- Dana Clark, International Satellite Systems, dana@issinc.tv, 9413785200
- Lynn Miller, International Satellite Systems, service@issinc.tv, 9413785200
Certification
- CompTIA Security+
- CompTIA A+
- CCNA Training
Timeline
Ramp Agent
Southwest Airlines
05.2023 - Current
Network Field Tech
International Satellite Systems
09.2016 - 04.2023
Technical Degree - Computer Networking
Manatee Technical College