DERRICK HAYES

• Supervising Associates:
• Operational Oversight:
• Customer Service:
• Process and Standards:
• Team Development:
• Collaboration:

Supervision and Guidance:

A team lead assists management in supervising associates by assigning duties, communicating goals, and providing feedback. They train new employees on processes and procedures and offer direction on customer service techniques

Department Operations:

They oversee the assigned area's daily operations, which can involve handling claims and returns, zoning the area (organizing and arranging merchandise), identifying shrink and damages, and maintaining the cleanliness and organization of the department.

Compliance and Safety:

Team leads are expected to support and promote compliance with company policies, procedures, and ethical standards. They are also responsible for ensuring a safe working environment and properly using equipment.

• Individualized Education Programs (IEPs):
• Develop, implement, and monitor Individualized Education Programs (IEPs) for each student on their caseload. This involves setting functional goals and objectives and tracking progress to ensure compliance with program and legal requirements.
• Curriculum and Instruction:
• Adapt and modify the general preschool curriculum to meet the specific needs of students with disabilities. This includes employing special educational strategies and techniques to improve the development of skills such as language, sensory-motor, cognitive, and memory.
• Assessment and Evaluation:
• Observe and evaluate students' performance, behavior, social development, and physical health. Administer tests to determine children's developmental levels, needs, and potential.
• Classroom Management:
• Establish and enforce rules for behavior and procedures to maintain order. Use techniques like positive reinforcement and behavior modification to teach socially acceptable behavior.

• Counsel and coach youths between the ages of 11-17 with extreme behavioral issues and psychological problems:
• 
  Client Assessment and Goal Setting:
• 
  Conduct thorough behavioral assessments to understand a client's behaviors, thought patterns, and environmental influences.
• Strategy Development and Implementation:
• Develop and implement individualized behavior change plans using a variety of coaching techniques (e.g., motivational interviewing, positive psychology interventions, reframing, and goal setting).
• Collaboration and Training:
• 
  Collaborate with other professionals, such as teachers, administrators, parents, or healthcare providers, to support the client's progress.
• Crisis Intervention and Support (as applicable):
• 
  De-escalate significant or disruptive behaviors in a calm and professional manner.

• Running conduit, pulling wire, wiring receptacles, operating manlift, and scissor lifts