Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Derrick Henderson

Derrick Henderson

Loganville

Summary

Self-motivated and dedicated professional with extensive experience in customer service-facing roles. Known for a charming and pleasant demeanor, strong communication skills, and meticulous attention to detail. Bilingual and adept at building strong relationships, ensuring a positive and efficient experience for clients and colleagues.

Developed strong customer service and financial transaction skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.

Overview

2
2
years of professional experience

Work History

Team member

Chick-fil-a
06.2023 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked well with other employees to ensure a smooth and efficient service.
  • Quickly learned all required tasks to maximize performance.
  • Handled customer complaints and took the necessary steps to resolve their problems.
  • Efficiently and accurately processed many transactions.

Sales associate

Foot Locker
06.2023 - 02.2025
  • Delivered Sales, outstanding customer experience, and operational expectations.
  • Maintained personal and productivity goals.
  • Created connections with every customer by asking open-ended questions to assess needs.
  • Learned and shared expertise of products and trends to fit customers needs.
  • Contributed to a positive work and inclusive work environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Teller

Wells Fargo
08.2024 - Current
  • Provide exceptional customer service by assisting clients with deposits, withdrawals, transfers, and account inquiries in a fast-paced banking environment.
  • Accurately handle cash transactions, balance cash drawer daily, and adhere to bank security and compliance procedures.
  • Promote banking products and services by identifying customer needs and referring to appropriate financial specialists.
  • Maintain detailed knowledge of bank policies, procedures, and financial regulations to ensure accurate processing and customer trust.
  • Build rapport with customers, contributing to a welcoming and professional branch atmosphere.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Education

High School Diploma -

Penn Foster High School
01.2022

Associates - Computer And Information Systems

Penn Foster Collage
01.2026

Skills

  • Excellent Communication Skills
  • Troubleshooting Skills
  • Multitasking Skills
  • Fluent in Spanish
  • Team Player
  • Computer literate
  • Approachable
  • Relationship building
  • Patience and empathy
  • Cash counting

Languages

Spanish
Native or Bilingual

Timeline

Teller

Wells Fargo
08.2024 - Current

Team member

Chick-fil-a
06.2023 - 12.2023

Sales associate

Foot Locker
06.2023 - 02.2025

High School Diploma -

Penn Foster High School

Associates - Computer And Information Systems

Penn Foster Collage

Similar Profiles

CREATE PROFILE