Derrick Hermantin
Lansing,KS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Remote Ecommerce Clerk
Ebay
06.2012 - Current
- - Source and photograph items for sale.
- - Create and optimize product listings.
- - Manage domestic and international shipments.
- - Handle customer service inquiries and resolve issues.
Remote Medicare Advisor
Select Quote
09.2024 - 09.2025
- - Handle inbound and outbound calls to assist Medicare customers.
- - Review current plans to ensure quality of service.
- - Inform, enroll, and support eligible participants.
- - Manage time efficiently in a remote setting.
Remote Training Supervisor
Assurance - Prudential Insurance Company
12.2016 - 05.2022
- - Ensured compliance with departmental policies.
- - Coordinated team activities in a collaborative environment.
- - Coached and motivated staff to achieve goals.
Loan Officer
Loan Authority Corp
04.2006 - 01.2016
- - Sold loan products and met production targets.
- - Evaluated financial status of applicants.
- - Represented the company at community events.
Education
High School Diploma -
Seminole State College of Public Safety
Sanford, FL01-2016
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Ossining High School
Ossining, NY01-2000
Vocational Certificate Florida Law Enforcement - Law Enforcement
Seminole State College of Public Safety
Sanford, FL05-2016
Skills
- - Exceptional verbal and written communication
- - Strong customer service and problem-solving abilities
- - Advanced troubleshooting and data entry skills
- - Excellent organizational and multitasking capabilities
- - Proficiency in customer service software
- - Ability to work independently with attention to detail
Certification
- 2-15 Resident Health & Life (Including Annuities & Variable Contracts) Agent License - September 2022
Timeline
Remote Medicare Advisor
Select Quote
09.2024 - 09.2025
Remote Training Supervisor
Assurance - Prudential Insurance Company
12.2016 - 05.2022
Remote Ecommerce Clerk
Ebay
06.2012 - Current
Loan Officer
Loan Authority Corp
04.2006 - 01.2016
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Ossining High School
High School Diploma -
Seminole State College of Public Safety
Vocational Certificate Florida Law Enforcement - Law Enforcement
Seminole State College of Public Safety