Derrick Holliday
Altamonte
Summary
Motivated and detail-oriented professional transitioning into the insurance industry. Ready to bring strong work ethic, adaptability, and a customer-first mindset to a growing claims team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Specialist
ASSA ABLOY Inc.
05.2023 - Current
- Process over 150 orders daily with high accuracy, reflecting precise documentation and verification skills.
- Verify shipments and resolve discrepancies, mirroring investigative processes used in claims adjusting.
- Operate heavy machinery with safety and care, ensuring compliance with strict protocols.
- Optimize layout and implement quality control strategies to improve workflow efficiency—skills transferable to field inspections.
Warehouse Selector
FreshPoint
03.2022 - 05.2023
- Managed the selection and processing of 1,500+ cases per shift, maintaining an efficient work process flow.
- Operated stand-up forklifts, electric pallet jacks, and hand trucks to move perishable and dry goods safely.
- Assisted in streamlining picking processes, reducing order completion time by 30 minutes per shift.
- Labeled, scanned, and verified outgoing shipments, helping to achieve daily on-time delivery rates.
Warehouse Team Lead
Florida Distributing Company
10.2020 - 03.2022
- Handled 5,000+ cases per week, ensuring proper storage, handling, and shipment of beverage products.
- Delegated and monitored daily order fulfillment tasks, ensuring on-time shipments.
- Conducted weekly inventory audits, reducing discrepancies and improving stock accuracy.
- Trained staff in OSHA-compliant safety procedures, contributing to a zero-incident workplace for 2 years.
Warehouse Team Lead
Sygma
03.2017 - 10.2020
- Supervised a team of 15+ warehouse associates, improving team productivity through performance coaching.
- Delegated and monitored daily order fulfillment tasks, ensuring daily on-time shipments.
- Conducted weekly inventory audits, reducing discrepancies by improving stock accuracy.
- Trained staff in OSHA-compliant safety procedures, contributing to a zero-incident workplace for 2 years.
- Designed a workflow improvement plan that cut order processing time by 25%.
Education
Accredited Claims Adjuster Designation
University of Central Florida
Orlando, FL01-2025
Business Marketing & Administration
VALENCIA COLLEGE
Orlando, FL04.2017
High School Diploma -
EDGEWATER HIGH SCHOOL
Orlando, FL05.2014
Skills
- Claims Documentation
- Policy Interpretation (in training)
- Xactimate Estimating Software (learning)
- Property Damage Assessment (in training)
- Time Management Under Pressure
- Investigation & Reporting
- OSHA & Safety Compliance
- Attention to Detail
- Customer Service & Conflict Resolution
- Leadership & Team Supervision
Certification
- Resident Insurance License – 0620 Adjuster All Lines
Timeline
Warehouse Specialist
ASSA ABLOY Inc.
05.2023 - Current
Warehouse Selector
FreshPoint
03.2022 - 05.2023
Warehouse Team Lead
Florida Distributing Company
10.2020 - 03.2022
Warehouse Team Lead
Sygma
03.2017 - 10.2020
Accredited Claims Adjuster Designation
University of Central Florida
Business Marketing & Administration
VALENCIA COLLEGE
High School Diploma -
EDGEWATER HIGH SCHOOL
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