Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Derrick Holliday

Altamonte

Summary

Motivated and detail-oriented professional transitioning into the insurance industry with over 6 years of experience in fast-paced warehouse operations. Proven strengths in documentation, team leadership, and investigative problem-solving. Recently licensed Florida 0620 All Lines Adjuster (2025) and actively studying Xactimate. Brings a hands-on understanding of workflow optimization, safety compliance, and logistics—skills essential for success in field and catastrophe adjusting. Ready to bring strong work ethic, adaptability, and a customer-first mindset to a growing claims team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Specialist

ASSA ABLOY Inc.
05.2023 - Current
  • Process over 150 orders daily with high accuracy, reflecting precise documentation and verification skills.
  • Verify shipments and resolve discrepancies, mirroring investigative processes used in claims adjusting.
  • Operate heavy machinery with safety and care, ensuring compliance with strict protocols.
  • Optimize layout and implement quality control strategies to improve workflow efficiency—skills transferable to field inspections.

Warehouse Selector

FreshPoint
03.2022 - 05.2023
  • Managed the selection and processing of 1,500+ cases per shift, maintaining an efficient work process flow.
  • Operated stand-up forklifts, electric pallet jacks, and hand trucks to move perishable and dry goods safely.
  • Assisted in streamlining picking processes, reducing order completion time by 30 minutes per shift.
  • Labeled, scanned, and verified outgoing shipments, helping to achieve daily on-time delivery rates.

Warehouse Team Lead

Florida Distributing Company
10.2020 - 03.2022
  • Handled 5,000+ cases per week, ensuring proper storage, handling, and shipment of beverage products.
  • Delegated and monitored daily order fulfillment tasks, ensuring on-time shipments.
  • Conducted weekly inventory audits, reducing discrepancies and improving stock accuracy.
  • Trained staff in OSHA-compliant safety procedures, contributing to a zero-incident workplace for 2 years.

Warehouse Team Lead

Sygma
03.2017 - 10.2020
  • Supervised a team of 15+ warehouse associates, improving team productivity through performance coaching.
  • Delegated and monitored daily order fulfillment tasks, ensuring daily on-time shipments.
  • Conducted weekly inventory audits, reducing discrepancies by improving stock accuracy.
  • Trained staff in OSHA-compliant safety procedures, contributing to a zero-incident workplace for 2 years.
  • Designed a workflow improvement plan that cut order processing time by 25%.

Education

Accredited Claims Adjuster Designation

University of Central Florida
Orlando, FL
01-2025

Business Marketing & Administration

VALENCIA COLLEGE
Orlando, FL
04.2017

High School Diploma -

EDGEWATER HIGH SCHOOL
Orlando, FL
05.2014

Skills

  • Claims Documentation
  • Policy Interpretation (in training)
  • Xactimate Estimating Software (learning)
  • Property Damage Assessment (in training)
  • Time Management Under Pressure
  • Investigation & Reporting
  • OSHA & Safety Compliance
  • Attention to Detail
  • Customer Service & Conflict Resolution
  • Leadership & Team Supervision

Certification

  • Resident Insurance License – 0620 Adjuster All Lines


Timeline

Warehouse Specialist

ASSA ABLOY Inc.
05.2023 - Current

Warehouse Selector

FreshPoint
03.2022 - 05.2023

Warehouse Team Lead

Florida Distributing Company
10.2020 - 03.2022

Warehouse Team Lead

Sygma
03.2017 - 10.2020

Accredited Claims Adjuster Designation

University of Central Florida

Business Marketing & Administration

VALENCIA COLLEGE

High School Diploma -

EDGEWATER HIGH SCHOOL

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Derrick Holliday