Derrick Irenen

Utilized Microsoft Excel and Google Drive for accurate data entry.

• Performed research to collect and record industry data.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Assisted coworkers and staff members with special tasks on daily basis.
• Established administrative work procedures to track staff's daily tasks.

• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to effectively build rapport and lasting relationships.
• Engaged with customers to build rapport and loyalty.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Moved bulk containers and large parcels with forklifts.
• Provided service and sales to walk-in customers.
• Sorted mail according to size, shape and destination.
• Weighed mail and computed pricing amounts.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Added accurate data entry into computer system to complete transactions.
• Utilized customer service skills to provide exceptional service for repeat clientele.

• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Followed all relevant traffic laws and safety regulations.
• Loaded goods onto conveyor belt efficiently.