Summary
Overview
Work History
Education
Skills
Timeline
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Derrick Jackson

Jersey City,NJ

Summary

Dynamic Medical Assistant with a proven track record at Bright Horizon Institute, excelling in patient care and clinical documentation. Skilled in phlebotomy and HIPAA compliance, I foster trust through compassionate communication, enhancing patient satisfaction and ensuring efficient workflows. Committed to maintaining high standards of professionalism and ethics in all interactions.

Overview

30
30
years of professional experience

Work History

Medical Assistant

Bright Horizon Institute
04.2022 - 09.2023
  • Assisted healthcare providers with patient examinations and procedures to ensure efficient workflow.
  • Performed routine laboratory tests and prepared specimens for analysis, maintaining accuracy in results.
  • Managed patient intake processes, including scheduling appointments and verifying insurance information.
  • Maintained organized electronic health records (EHR), ensuring data integrity and confidentiality standards were met.
  • Coordinated follow-up care and referrals to specialists, enhancing continuity of patient care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Truck Driver/ Owner Operator

Derrick Jackson
06.2015 - 2022
  • Operated commercial trucks to transport goods efficiently across various routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Maintained accurate logs of driving hours, mileage, and fuel consumption for reporting purposes.
  • Communicated effectively with dispatchers to coordinate delivery schedules and address issues.
  • Adhered to federal and state transportation regulations, ensuring safe driving practices at all times.
  • Loaded and unloaded cargo securely, verifying shipments against manifests for accuracy.
  • Assisted in training new drivers on operational procedures and safety protocols.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Truck Driver

Jack Express: Mr. Alanson Jackson
08.1995 - 06.2015
  • Operated heavy-duty trucks to transport goods safely and efficiently across designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Managed delivery schedules, optimizing routes for timely arrivals and reducing delays.
  • Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
  • Adhered to all federal and state driving regulations while promoting safe driving practices.
  • Assisted in loading and unloading cargo, ensuring proper handling of materials during transit.
  • Resolved minor vehicle issues promptly, minimizing downtime and maintaining operational efficiency.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.

Apartment Maintenance Technician

Metropolitain Towers (formerly Gregory Park)
05.1993 - 07.1995
  • Performed routine inspections and maintenance on HVAC systems to ensure optimal functionality.
  • Responded promptly to tenant requests for repairs, enhancing resident satisfaction and retention.
  • Conducted plumbing repairs including leak detection and fixture replacement to maintain property integrity.
  • Assisted in managing inventory of maintenance supplies, ensuring availability of necessary tools and materials.
  • Documented maintenance activities in tracking systems, improving workflow efficiency and accountability.
  • Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
  • Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
  • Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
  • Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
  • Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Supported safety with well-maintained grounds, parking lots and landscaping.
  • Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.

Education

Medical Assistant

MedCA

General Studies

Cornerstone Christian Correspondence School
Jersey City, NJ
04-2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Electronic medical records
  • Compassionate
  • Phlebotomy techniques
  • Professionalism and ethics

Timeline

Medical Assistant

Bright Horizon Institute
04.2022 - 09.2023

Truck Driver/ Owner Operator

Derrick Jackson
06.2015 - 2022

Truck Driver

Jack Express: Mr. Alanson Jackson
08.1995 - 06.2015

Apartment Maintenance Technician

Metropolitain Towers (formerly Gregory Park)
05.1993 - 07.1995

Medical Assistant

MedCA

General Studies

Cornerstone Christian Correspondence School

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