Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrick Jackson

Cedar Park,TX

Summary

Dedicated Customer Service Professional with expertise in needs assessment, solution-oriented service delivery, and safe operational practices. Proven ability to exceed client expectations while maintaining a safe, secure environment for both customers and team members. Looking to join a forward-thinking organization for long-term career growth.

Overview

18
18
years of professional experience

Work History

Team Lead-Parks and Recreation

City of Cedar Park
Cedar Park, Texas
08.2026 - Current
  • Coordinated daily work priorities with park operations supervisor to ensure timely completion of maintenance tasks.
  • Supported successful execution of city events while promptly addressing urgent cleaning and maintenance requests.
  • Identified damage, hazards, and vandalism across park facilities, lawns, and sports fields.
  • Ensured healthy lawn and turf conditions through consistent watering, mowing, and proactive maintenance.
  • Supported reliable park irrigation through inspection, installation, repair, and service activities.
  • Delivered equipment, soil, and maintenance materials to and from work sites.
  • Completed safe operation of manual, gas-powered, and handheld electrical tools and equipment.
  • Maintained tools and grounds equipment through regular maintenance and inspection.

Crew Member-Parks and Recreation

City of Cedar Park
Cedar Park, TX
12.2022 - 08.2026
  • Maintained park cleanliness through landscaping, mowing, trash removal, and pesticide application, contributing to a safe and enjoyable environment for visitors.
  • Established warning signs and barriers to enhance public safety in park areas.
  • Installed warning signs and barriers to ensure public safety.
  • Installed electrical wiring for irrigation systems and park overhead lighting, ensuring functional and safe facilities for community use.
  • Installed electrical systems for irrigation and overhead lighting in parks, including conduit repairs.
  • Helped maintain residential and commercial electrical systems.
  • Cleaned and repaired machines and tools used for electrical and plumbing work.
  • Inspected company truck and trailer daily for maintenance needs.
  • Conducted daily inspections to maintain company truck and trailer.

Warehouse Assistant

Balance Staffing
Austin, TX
03.2022 - 12.2022
  • Monitored manufacturing equipment to keep production running smoothly.
  • Executed maintenance on heavy machinery to ensure uninterrupted daily operations.
  • Transferred finished products safely from production line to storage or packaging.
  • Inspected products for defects and promptly reported quality issues to ensure product standards.
  • Communicated maintenance concerns and status updates to lead engineer to facilitate timely resolutions.
  • Reviewed computer code to support running efficiency.

Team Lead

The Grounds Guy
Cedar Park, TX
10.2019 - 03.2022

Directed daily team meetings and assigned work priorities.

• Led daily team meetings and reviewed tasks with staff.

Supported daily team coordination through meeting leadership and task review.

  • • Completed daily assignments while monitoring team progress to ensure timely task completion.
  • Balanced personal tasks with team oversight to enhance overall workflow.
  • Managed personal workload while reviewing team work for quality assurance and timely progress.
  • • Managed equipment moving, material lifting, customer-requested work, and site cleanup after jobs were complete.
  • • Prepared and moved equipment for jobsite readiness., lifted rocks and bags, completed customer-requested jobs, and cleaned work area after completion.
  • Delivered jobsite support by moving equipment, lifting rocks and bags, completing customer-requested work, and restoring clean work areas after completion.

Warehouse Assistant

CECE Veggie Co
Austin, TX
03.2018 - 10.2019
  • Coordinated order pickups across multiple locations, ensuring timely fulfillment and enhanced customer satisfaction.
  • Secured product loads in trucks, adhering to safe loading practices to protect freight and ensure safety for drivers.
  • Maintained warehouse sanitation to uphold safety standards and promote orderly operations.

Sales Representative

WEB.COM
Yodle
11.2017 - 02.2018
  • Contacted lawyers and contractors to provide detailed product information.
  • Handled customer inquiries with prompt, accurate responses to ensure satisfaction.
  • Sold WEB.COM website, domain, and hosting solutions to business customers.
  • Qualified inbound leads for WEB.COM internet service packages.
  • Presented WEB.COM products using consultative sales and discovery questions.

Cook

Whataburger
Austin, Texas
01.2017 - 11.2017
  • Prepared customer orders accurately to meet specification requirements.
  • Ensured compliance with company policies and health code standards to maintain safe kitchen operations.
  • Oversaw kitchen cleanliness and sanitation to uphold industry standards and enhance food safety.
  • Communicated duty updates and operational issues to management to facilitate timely resolutions.

Maintenance Porter

Hamilton Valley
Taylor, Texas
01.2015 - 01.2017
  • Managed grounds upkeep for landscaping, parking lot, and common areas to maintain clean, safe property conditions.
  • Assisted building maintenance through apartment cleaning and painting to enhance living environment.
  • Cleaned Hamilton Valley common areas, hallways, and entryways daily.
  • Sanitized restrooms, fixtures, and high-touch surfaces with approved supplies.
  • Replenished paper goods, soap, and cleaning materials across building areas.

Warehouse Worker (Production and Packing)

Saelite
02.2014 - 01.2015
  • Sorted, packed, and labeled product for distribution
  • Loaded ingredients and chemicals into machine for production
  • Maintained machine to ensure consistent product mixing
  • Operated forklift in warehouse to transport materials efficiently
  • Scanned and item checked to ensure up to company standard

Team Lead

Sonic Drive-In
Hutto, Texas
01.2009 - 02.2014
  • Directed team activities to ensure smooth operations and kept tasks completed on time and to high standard.
  • Trained new staff on processes and procedures.
  • Supported customers by addressing needs and resolving complaints to ensure satisfaction.
  • Welcomed customers and provided exceptional service to enhance overall experience.
  • Took customer orders and efficiently prepared drinks and food items for timely delivery.
  • Kept work areas clean, organized, and free of safety hazards.
  • Completed daily quality assurance checks and shared feedback for improvements.

Education

Lineworker Program

Austin Community College
Austin, TX
10-2022

Skills

  • Utility line pole climbing techniques
  • Rescue training
  • Electric utility structure generation
  • Utility voltage management
  • Basic knots and gaff sharpening
  • Construction methods and hand tools
  • Lineworker communication practices
  • Inventory control and packaging
  • Forklift operation and warehouse experience
  • Food preparation and sanitation
  • Shipping and receiving logistics
  • Load and unload operations
  • Merchandising strategies
  • Lawn care and mowing techniques
  • Materials handling and worksite safety
  • Team coordination and leadership
  • Maintenance planning and quality inspection
  • Problem solving and time management
  • Lawn Care
  • Materials Handling
  • Worksite safety
  • Team coordination
  • Maintenance planning
  • Quality inspection
  • Problem solving
  • Team leadership
  • Time management

Timeline

Team Lead-Parks and Recreation

City of Cedar Park
08.2026 - Current

Crew Member-Parks and Recreation

City of Cedar Park
12.2022 - 08.2026

Warehouse Assistant

Balance Staffing
03.2022 - 12.2022

Team Lead

The Grounds Guy
10.2019 - 03.2022

Warehouse Assistant

CECE Veggie Co
03.2018 - 10.2019

Sales Representative

WEB.COM
11.2017 - 02.2018

Cook

Whataburger
01.2017 - 11.2017

Maintenance Porter

Hamilton Valley
01.2015 - 01.2017

Warehouse Worker (Production and Packing)

Saelite
02.2014 - 01.2015

Team Lead

Sonic Drive-In
01.2009 - 02.2014

Lineworker Program

Austin Community College
Derrick Jackson