Derrick Jenkins

Toomsuba,MS

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

years of professional experience

Work History

Operations Supervisor

NFI Logistics

Meridian , MS

2016.08 - Current

Motivated and trained employees to maximize team productivity.
Monitored supply chain and managed logistics functions for company.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.

Assistant Manager/Keyholder Manager

Oreilly Auto Pats

Jackson , MS

2012.06 - 2016.05

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.

Route Sales Driver

J@J Distribution

Meridian , MS

2003.05 - 2012.04

Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Processed payments, made change and provided receipts.
Represented wide range of products and brands.

Education

Associate of Arts - Business Management

Meridian Community College

Meridian, MS

Skills

Staff Scheduling
Performance Assessment
Department Oversight

Goal Setting
Problem Anticipation and Resolution
Decision Making

Accomplishments

Traveled to several different locations within the network, supporting new facilities. Trained employees all over the network.

Timeline