Derrick Johnson

Flexible hard worker ready to learn and contribute to team success. Goal-driven Service Manager offering over 8 years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Multi-talented Service Manager successful at handling customer issues quickly. Demonstrated record of developing successful store-wide policies to promote customer engagement and reduce issues. Bringing eight years of progressive experience. Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations. Professional fitness expert with proven track record in guiding clients towards achieving their health and wellness goals. Known for personalized training programs, strong motivational skills, and commitment to results. Adaptable team player with focus on collaboration and effective communication. Skilled in strength training, cardiovascular conditioning, and nutritional guidance.