Derrick Johnson
Brooklyn
Summary
Solid foundation in cleaning and maintenance, with proven expertise in disinfecting high-traffic areas and maintaining safety standards. Strong communication skills demonstrated through effective collaboration in high-pressure environments, ensuring operational efficiency and a commitment to customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Coach Cleaner
MTA Metro North Railroad
North White Plains
02.2022 - Current
- Disinfected trains by cleaning common touch points to ensure passenger safety and health.
- Maintained cleanliness of bathrooms and seating areas to promote passenger comfort and satisfaction.
- Dumped trains using yellow tag protection while effectively communicating with yardmaster to ensure operational safety.
- Effectively clean tracks within the yard by placing a hold
- Verbally communicate clearly through use of radio and/or written reports to yard master or foreman on duty
- Follow safety guidelines of the railroad daily
- 3rd rail and blue light knowledge
Teller
CFSC Check Cashing
Brooklyn
09.2018 - 02.2020
- Assisted customers by answering inquiries and directing them to suitable bank services, enhancing customer satisfaction.
- Serves customers by completing account transactions
- Performed cash reconciliation, ensuring accuracy of financial records and maintaining trust in financial transactions.
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to safe
- Addressed customer inquiries and resolved issues promptly, contributing to a positive banking experience.
- Promoted to head teller
Construction Laborer
Avg construction
Manhattan
05.2016 - 09.2017
- Excavated holes and trenches, backfilled to restore site conditions and support project timelines
- Executed layering of cement and stone to ensure structural integrity
- Loaded and unloaded building materials from truck to site, ensuring timely availability for construction tasks
- Utilized handheld tools such as sledgehammers, power drills, and shovels to effectively complete assigned tasks
Volunteer Work
Brooklyn Justice Corps
Brooklyn
06.2016 - 12.2016
- Volunteered at various shelters throughout NYC, including Kensington and Camba organizations, to support underserved communities.
- Coordinated event planning, maintained gardens, and prepared care packages for individuals in need.
- Participated in Brooklyn Justice Corps job readiness program, completing a mandatory community benefits project to give back upon graduation.
Clerk/Stockroom
CVS Pharmacy
Brooklyn
03.2014 - 02.2016
- Packed and unpacked items for efficient stocking on shelves
- Facilitated merchandise movement to optimize store layout
- Marked stock items with identification tags for easy tracking
- Greeted customers and helped them locate store merchandise
Education
High school or equivalent - High school diploma or GED
Progress High School For Professional Careers
Brooklyn01-2013
Skills
- Cash Handling
- Patrol
- Order Picking
- Warehouse Experience
- Pallet Jack
- Maintenance
- Shipping & Receiving
- Delivery driving
- Box Truck
- Driving
- Time Management
- Customer Service
- Warehouse supervision
- Loading and unloading
- Landscape Maintenance
- Warehouse Management
- Materials Handling
- Inventory Control
Certification
- Microsoft Excel, 10/01/16, Present
- Microsoft Word, 07/01/16, Present
- Basic Life Support (BLS), Present
- Security Guard
- Driver's License
Assessments
- Delivery Driver, Familiar, 10/01/20
- Reliability, Expert, 01/01/20
- Marketing, Familiar, 03/01/20
Timeline
Coach Cleaner
MTA Metro North Railroad
02.2022 - Current
Teller
CFSC Check Cashing
09.2018 - 02.2020
Volunteer Work
Brooklyn Justice Corps
06.2016 - 12.2016
Construction Laborer
Avg construction
05.2016 - 09.2017
Clerk/Stockroom
CVS Pharmacy
03.2014 - 02.2016
High school or equivalent - High school diploma or GED
Progress High School For Professional Careers